Question about Samsung SGH-d807 Cellular Phone

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D807 screen goes white & delay

Hi. I've had my d807 for over a year and until this week have had no problems with it. Recently, it is very delayed, the screen goes white when i slide it down, and sometimes i can't hear anything on the other line. If i leave the slider up, i can text and use the phone and it charges fine. Any ideas on what is causing this or how to fix it? I can get a new phone by my insurance, but i wanted to keep this model ( it is discontinued).

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  • Anonymous Sep 15, 2008

    This phone is garbage they should be ashamed of them selves for this many people going through this..

  • Anonymous Dec 09, 2008

    i have the same problem. ive had mine for two years and the screen recently went completely white. the guy at the store said that if you charge it more than you're supposed to or take it out before it's done charging, over time the screen will just go blank for good. i was able to get a new phone for a discount but the thing is i cant see any of my pictures or texts :(

  • MosesMoses Jan 23, 2009

    The screen is completely white. Answering calls works just fine, but I can't see the phone book or use any of the features. I got the phone in November 2006 and this happened in December 2008.

  • Anonymous Jan 28, 2009

    Ive had mine for at least a year. It never gave me any trouble until a couple of days ago. The first thing that would happen is the screen went blank when it was in mid position sliding in or out. At first I would turn it off and on, and if i slid back and forth quickly it would be fine. Then it started getting a white screen. If I let the phone go dark then it would come back to normal. Today it went completely white and won't go back to the normal screen. Now it is starting to fade to black. If anyone is getting the first problem, I would suggest saving all your numbers, pictures, music, etc. before its too late.

  • Anonymous Mar 02, 2009

    Same problem here - same 2 year timeframe. Only solution I saw on this site was to replace the cable... can someone explain how to do that?

  • Anonymous May 03, 2009

    this seems to be a common problem with this phone. I got this phone used about 5 months ago and until last week it's worked fine. It does all sorts of strange things now including going completely white. the screen image can turn upside down, upside down and inverted so that if i hold it up to a mirror i might could read the screen. It does the last mentioned in combo with a split screen image, and various other multicolored effects, blurring, stripes....every day it learns new annoying tricks. All of the above mentioned special effects are concluded by the famous fade to white. I am able to temporarily almost fix this problem by either turning the phone off and back on again, it that doesn't work i remove the battery for a second and then restart. this can correct the problem for up to 10 minutes or so if you are gentle with it...


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May not be a solution to this problem in particular but mine was doing this I got on ebay and found a new flex cable for like 6 dollars and never had the problem again. The flex cables in slider phones break down or come loose easily. Usually when your screen turns white the video signal is bad or weak but power is still being supplied to the light and as the cable breaks more the light gets darker due to increased resitance. Once the cable is completely bad the light no longer works either. Try replacing it.

Posted on Feb 19, 2009

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Hey I've got the same problem too. It's driving me nuts. anyone find a solution?

Posted on Oct 05, 2008

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I have the same problem. I got my first d807 in may of 07, started having this problem, got it replaced in november of 07, and now i'm having the same problem with my 2nd d807. however since the cell phone companies are greedy SOB's they only go by the warranty from the purchase date of the original phone, so even though i havent even had this phone 9 months i cant replace it under warranty.. bastards

Posted on Aug 16, 2008

The same thing has happened to me

Posted on May 24, 2008

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Ya i get that all the time same thing happens to me i would go to settings and look under problems and then put in your prob. thats what i did so try it. email me!!

Posted on May 13, 2008

  • sindhuv3108 Nov 22, 2010

    i am also experiencing the same problem. i tried removing teh battery and teh sim card for a while but all in vain. from the comments read above...i guess my cell phone worked for long ( almost 5 yrs) ...only temporary solution is to switch off and on in order to make a call or keep it slided up for all the time so that one can at least receive calls and attend the same.


Same things happening to me. I think I may chuck it.

Posted on May 12, 2008

Lol same problem here but the thing that happens next is your screen will stay black. Happened to me and now it doesn't work at all.

Posted on May 09, 2008

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