- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
there are several fixes to this problem
1. replace pickup asembly
2. Clean the rubber pickup band are roller with a rubber cleaning compound (not alchohol0
alcohol dries out the rubber.
This is a common problem with printers and faxes, Paper has a tendency to leave a glass glaze on the pickup rollers therefore causing the paper to slip on the rollers are to be misfed thus causing a paper jam
Remove the paper tray and check the pickup rollers that are located on the underside of the fax, just above where the paper would sit when the tray is installed. If they are smooth this is a sign that they are worn out. Newer pickup rollers are very grippy. A quick temporary fix would be just wiping any grime or dust off with a damp cloth.
Try removing the Toner/drum unit and see if paper is there. Also check the rear access door to see if paper is stuck in the fuser.
Sometimes you will get a jam where the paper has not even left the paper tray. Try removing the paper tray and cleaning the paper feed roller with and cloth dampened with a little water. The roller is located just above the center of the tray.
Most such printing problems stem from incorrect paper types or paper loading. Make sure that your paper is loaded properly, and that the paper type is made for your specific printer.
If paper is not feeding properly into the printer, the problem may stem from hardware failure. Check the feed assembly to see if all the parts are in working order. You may be able to manually advance the paper in order to see which component may be failing. If necessary, clean the paper pickup rollers to make sure the paper path is free of sticky dirt and debris.
If it's not working all the time then the lifting mechanism is bad.
if it is and jams then the tire is slipping and causing the jam.
clean tire with alcohol and try is it really smooth or does it feel rough? if smooth then replace
Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.