Question about Brother IntelliFax-2820 Laser Fax

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Paper jams at pickup from tray

Hi,
can you tell me what needs to be done if paper jams at pickup tray.
already cleaned roller in paper tray and above it.(pickup roller)
thanks

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Hi Make sure the paper tray (cassette) is not missing the small separation pad with the spring. It is part of the paper cassette. the roller may be worn so cleaning it might not help. Lawrence

Posted on May 09, 2008

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