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Paper jams at pickup from tray

Hi,
can you tell me what needs to be done if paper jams at pickup tray.
already cleaned roller in paper tray and above it.(pickup roller)
thanks

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Hi Make sure the paper tray (cassette) is not missing the small separation pad with the spring. It is part of the paper cassette. the roller may be worn so cleaning it might not help. Lawrence

Posted on May 09, 2008

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1 Answer

I have a Dell 2335DN laser printer that produces a 'paper jam 0' error message but there is no paper jam. I open and close the paper tray multiple times until the paper actually prints. Suggestions?


I imagine this is a Lexmark model and if so then all you need to do is clean the pickup roller. that's the one that pulls the paper out of the tray. Use a damp cloth and put a little fairy liquid on it and clean the roller. Fairy liquid is a great degreaser and will remove all the oil from the rollers surface. it will then pickup first time provided the roller has not worn smooth.

Dec 20, 2016 | Dell Office Equipment & Supplies

1 Answer

Paper jam at ML-1915 - SAMSUNG


Dear
Pl. clean with dampen cloth, to the separation pad on the paper tray and the pickup roller bellow the printer base and above the paper tray.
do not forcible rotate the pick up roller.

Thanks.

Jan 18, 2012 | Samsung Office Equipment & Supplies

3 Answers

Hello. During printing I often can see error message 13.01.00 - paper jam, but really nothing jammed. I have printer HP LaserJet p3005. Thanks


Your printer has a misfeeding problem.
It never fed any paper so the sensor never sensed paper and thinks that there was a jam.
Try using the manual feed tray. If that works, pull out tray 2 and clean the feed roller . Is this printer
up to date on its maintenance? The feed roller might have to be replaced.

Mar 16, 2011 | HP LaserJet P3005 Printer

1 Answer

I have a hp laserjet 4250 printer it had a paper jam in tray 2 i have cleared the jam but it keeps saying i still have the jam in tray 2


There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

Dec 25, 2010 | HP LaserJet 4250 Printer

2 Answers

My copier keeps tearing papers.


Paper tears due to the following;
a. Improper paper size on tray
b. Putting excess papers on tray
c. Dirty feed rollers
d. improper jam removal
Rectify the above.

Nov 12, 2009 | Sharp AR-5316 Advanced Digital Imager...

1 Answer

HP Laserjet 4100 jams after about 50 print jobs


most typical jams are caused by bad pickup roller or separation pad. When you pull out the paper tray, and look inside the printer above the tray area, there's a roller that is held on with a little clip in the center of the roller. Pinch that clip to take the roller out and clean with soap and water. do not use alcohol based cleaners, they dry the rubber up and shorten the life span drastically. The separation pad should be right at the front of the paper tray, clean that also. If your printer keeps jamming after that, you may have some more serious like a fuser going bad.

Oct 05, 2009 | HP LaserJet 4100 Printer

1 Answer

How do I "right clk explain. point icon" to open it up?


hi  check your pickup roller under the tray. pull out the tray and see just above it if the pickup roller is not broken or warn that can be your problem most likely. the light flashing jams it is like a jam occur because no paper was picked up by the feed assembly of the printer and there is a flagto tell it if a page came through.

Dec 27, 2008 | HP LaserJet 1320 Printer

1 Answer

Canon NP 6050 Copier


actually u hv not putted ur pblm correctly...
paper is jamming in ur machine but fm which tray u r taking paper...
n e way ...
1..if paper is comming fm down trays (i.e. 1,2,3,..or4) , try to clean the Pickup rollers of rubber material (at down side to the duplex tray or upside to the each tray) with some water and smooth cloth
2..if paper is comming fm bypass section then ur bypass pickup roller must be cleaned like above, or it must be replaced...
....try this and then also if not solved then place ur question again in detailed..

bye

Aug 15, 2008 | Canon NP 6050 Copier

1 Answer

Constant paper jams. Paper gets stuck. Takes more than one piece of paper at a time.


needs servicing of paper pickup roller and pad separation. Open the paper tray and check for paper dust on pickup rollers Clean the rollers and separation that is fixed in the tray itself using damp cloth. hope this will help

Feb 05, 2008 | Lexmark E238 Laser Printer

6 Answers

Paper not grabbing


There are two possible solutions for this problem.
Usually it is due to the pickup roller wearing or becoming contaminated with toner or paper dust.
Simple solution, clean the pickup roller, the best thing for this is WD40, put a very small amount on a clean cloth and wipe the roller underneath the printer. Use a clean dry piece of cloth to wipe off any residue.
More complicated solution, remove the roller and reposition, you will need two small flat-bladed screwdrivers to pry apart the retaining clips, remove the roller, a tight squeeze beneath the laser housing, reposition and clean as above then refit the roller. You should find that the paper is picked up cleanly once again.

I hope this helps,

Jan 18, 2008 | Samsung CLP 300 Laser Printer

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