Question about HP LaserJet 4500 Printer
You may need to have the DesignJet looked at. It's a problem with the cutter and it needs to be replaced. Here is a link to find a support number in your area.
The cutter on the 450C should be replaced by a certified service engineer.
If this answers your question please rate this as fixed.
Posted on May 06, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
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Hi, please try this:
all media from the output tray.
a. Push the button on either side of the duplexer, and then remove the panel or unit.
Locate any jammed media inside the device, grasp it with both hands and then pull
it towards you.
If the jam is not there, push the latch on the top of the duplexer and lower
its cover. If the jam is inside, carefully remove it. Close the cover.
Reinsert the duplexer into the device.
the top cover and remove any debris.
you have not found the jam and have Tray 2 installed, pull out the tray and remove
the jammed media, if possible. If not, do the following:
Ensure the device is turned off and disconnect the power cord.
Lift the device off Tray 2.
Remove the jammed media from the bottom of the device or from Tray 2.
Reposition the device on top of Tray 2.
the print carriage access door. If there is paper remaining inside the device, ensure
the carriage has moved to the right of the device, free any paper scraps or wrinkled
media, and pull the media towards you through the top of the device.
6. After clearing the jam, close all covers, turn on the device (if you turned it off) and resend the print job.
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