Question about Sanyo Xacti VPCS1275 Digital Camera

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Everytime i turn on my camera it says sanyo and then goes off again also the lense is not retracting either what do i do?

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 27, 2010

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1 Answer

My camera lense won't go in. Everytime I switch it


Your batteries are too low.
When you switch on the camera, the lense go in. Then lense comes out fully. Then, if the batteries are low, lense goes in and camera turns off.
But if the batteries are too low, camera turns off before the lense retracts or even before the lense comes out fully.

Aug 27, 2011 | Sony Cameras

1 Answer

My Sony Cyber-Shot DSC-W55 camera does not turn on properly. When I press the gallery button, everything runs smoothly. When I press the on button, the lens opens and closes several times, making a little...


Hi. I had exactly the same problem with my Sony Cyber-Shot DSC-W7. The problem started after while lense was fully open, the battery became 100% empty. I did not have access to new batteries and did not have my charger with me so I put the camera on my car seat and went home. After charging the batteries, I turned the camera Off and the lense retracted 100%. Later on I tried to transfer some pictures to my PC. After connecting the camera to my PC with the dial in the P position and lense fully open I turned the dial to play in order to transfer photos. After transferring the pictures, I turned the camera off and disconnected from the computer.

I turn the camera on to take new pictures next day, The lense would go up, and and turn with lense fully open. It would never close. The screen was black with a message "Turn the camera on and off again". I tried 30 times or more and the same thing would happen again.

Here is what I did to fix my camera and it has been working normally since then.

1- I cleaned around the outside of the lense with lent free cloth

2- I used dust OFF to get raid of the remaining small dust particles from around the lense.

3- While turning the camera off, I pushed (down, up and turn) the lense in (NOT TOO Hard) by my hand. If you push the lense too hard, you may damage the mechanicall moving parts of the lense.

4- After a few tries, the lense retracted 90% +. I then pushed the lense a little harder all the way in, the way it normall retracts. The lense cover also closed 100%.

5- I turned the Camera on and off a few times. It was opening and closing exactly the way it used to. My Cybershot has been working okay since then.

I read a lot and here is what cause my lense to malfunction.

While lense was fully open and battery died, some small particles got on the lense and prevented lense from fully opening or closing.

In summery: two things could have caused your camera lense to malfunction.

1- if you had dropped your camera hard, some mechanical parts may have got damaged or dislocated. In this case you have to open the lense and replace the damaged part, clean and put it back on the camera. This is too risky for most ordinary people. You would most likely make it WORST.

2- If you did not drop it, most likly, some how some small dust particles got on the outside of the lense and they prevent the lense or the lense cover from fully opening and closing. If this is your case, please follow exactly what I did and your camera would be back to normal.

GOOD LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jun 25, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Lens will not retract on Sanyo VPC-T850, 8.1 megapixel, digital


Did you drop your camera? If yes you either damaged the lense mechanical parts. If some dust or small particle are on the side of the lense, it may prevent the lense from opening up. If the lense opens up and down a little bite try to pull it out by have very softely. If it opened fully, clean up the outside of the lense and turn your camera a few times. If it does not have a mechanical problem, it should be back to normal. If above did not help, the lense has to be taken out and inspect for broken or damaged parts and clean it and put it back on the camera.

Good Luck!!!!

Jun 10, 2009 | Sanyo VPC-S880 Digital Camera

1 Answer

DSC_W110 model problem


You definitely have some dirt on the outside of your lense. You need to keep it clean by holding cloth on the outside of the lense. Turn the camera off. If the lense does not retract fully, while turning it off, press on the lense (up and down motion with the lense motion) very softly for a few times. The lense should retract 100% inn. If not %100 retreacted, but almost 100% retracted push the lense a little harder in until it retracts all the way in exactly the normal position. That should take care of your problem. Good luck

Jun 09, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Sony cyber shot dsc-n2


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

1 Answer

In camera or video mode it says turn the power off and on again


The problem is
1- some dirt somehow got on the outside of the lense. After it was retracted fully in, it prevents the camera from opening again. When you turn it on, if it opens a little bit, try to pull it out NOT too hard and let go a few times. If it opened, clear the outside of the lense. Your camera should be back to normal.
If the lense does not retract, but goes up and down when you turn it on or off, Clean the sides of the lense and while turning the camera off push the lense in NOT too hard for a few times. If it retrected 100% or most of the way inn, push the in a little harder untill it is 100% retracted in. Now your camera should be back to normal. 2- If you droped the camera, you probably damaged or dislocated a mechanical part of the lense. You may have to take out the lense by unscrewing it and inspect it for damaged parts or disconnected cable. Make sure clean the lense and test it by moving it in and out a few times, before puting it back on the camera.

Good luck!!!!!!!

Apr 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

1 Answer

Lens won't in on camera and makes clicking sound.


When you dropped your camera, some dirt got on the outside of the lense or some mechanical part of the lense broke or dislocated. If some of the mechnical part of the lense is damaged, you need to open up the lense from the camera and inspect the parts. Look for loose parts, then clean it and put it back.
I had the same problem with my sony Cyber-shop, but it was not dropped. somehow one or more small piece of dirt got on the outside of the lense. Here is what I did and the problem was fixed for good.
While turning the camera off, I pressed on the lense (up and down motion) softly. After a few times, the lense retracted 95% of the normal retracted position. I then, pressed the lense a little harder in untill it was fully retracted. It has been working okay since then.

You should always keep the outside of the lense clean and do not drop it.

Good luck

Oct 11, 2008 | Sony Cyber-Shot DSC-P32 Digital Camera

1 Answer

When turning on my sony dsc- w55 camera, the lens retracts and goes back in. screen says "turn the power off and on again"


turn on gently hold end of lense and pull and twist gently you may here a click but dont force it
turn off and on again and it should be fine
hope this helpps

Sep 07, 2008 | Cameras

3 Answers

Dsc w7


While turning in off softely press the lense in and out a couple of times. The lense would retract. If not fully, but most of the way, push the lense a little harder in until completely retract. If you turn it on, I should work fine. The reason the lense does not retract is most likely some dust in there somewhere. If it did not help, you would have to open the lense and clean it and close the lense.

I hope it helps,

Jul 13, 2008 | Sony Cyber-Shot DSC-W7 Digital Camera

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