Question about Nintendo Wii Console

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Our wee disc is caught in the machine and we are unable to eject it any ideas how?

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If both the eject button on the Wii and the eject option from the Wii menu are not functioning than the gears of the the disc drive are broken. Your only option from this point is to send the Wii into Nintendo for service. Sorry for the bad news.

I hope the info listed above has helped in some way.
If possible please rate this solution.

Posted on Aug 27, 2010

Testimonial: "thks"

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6ya6ya
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Posted on Jan 02, 2017

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2004 Ford F150 rear entertainment system will not eject dvd, will play the dvd and will run when eject button pushed but will not eject the dvd any ideas on how to get the unit to eject the dvd?


The unit is connected by small set of gears that push tray /disc out. As tray comes out it either pushes disc out of slot or pops open door (depending on which style of face you have). If you have kids I would not be surprised if something is caught in between disc and face or jamming edge of door. (know this from own experience). The face of player can usually be carefully popped off by gently prying at corners. If you get face off you may be able to see if something is stuck in unit that does not belong, or see if a piece is broken loose near face. If unit has door that opens you can try using a slim but stiff piece of plastic and keep tension on door with plastic while hitting eject button. On some units there is a small hole on face that is manual release that ejects disc - even if no power. Usually takes a long straight push in hole (straightened paper clip or dental pick) and it manually pushes gear set to go out. So many of these units are different but most do have a manual release. Check owners manual to see if it shows a picture of face and possible release hole. Have had kids fight over changing a disc and pushed in on it while it was ejecting so it stripped gears, and had kid hang on ceiling mount unit that tore screen totally off. I feel your pain....

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The best option to fix this problem is to take it to a service center unfortunately, but here are a few question you need to know the answers for to be able to get the best service:
1. Was the Wii on when they tried to force the disc in? If not then the noise could be that the motor mechanism has been jammed and the worm gear for the motor has been stripped. You will need the disc ejector mechanism replaced.
2. Was there another disc in the machine at the time? If there was, it is possible that the first disc has become lodged in the machine and could have been broken into pieces, so when the disc is entered or ejected, sometimes it will go in and sometimes not. When there is vibration the disc pieces or even the whole disc could move in and out of the way of the tray. You would also need to have this removed by a service technician.
Wii consoles are notoriously fiddly to deal with when it comes to repairs, needing special screwdrivers and a keenly trained eye to be able to spot a problem in an extremely confined space.
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