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The pump needs to be unblocked how do i do it? its a front loader

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  • Steve Dallas Jan 31, 2012

    I juyst found this out the hard way with the "F21", or "slow to drain" message. You'll need a T20 Torx to remove the front lower panel, then unplug the washer, and get ready for about 1l of water to come out of the filter (backwash from the drain hose). I found coins and gooh in the trap that caused this message; make sure you use the "Clean Washer" feature afterwards to make sure you clean out the washer.
    Thank you for your help!



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You can check the drain filter by removing the lower front panel and the front top panel/door assembly.It may be accessible by just removing the lower panel. Once the panel is removed, you will notice a drain pump at the lower center right section of the unit with a hose running to the housing. On the front of the pump, there will be a filter twist cap. Twist and remove that cap and pull out the filter to remove any obstructions and debris that may exist. Once you have achieved a good cleansing, replace the filter cap and assemble the panel. Try to initiate a cycle. If the cleansing of the filter does not correct the spin out, this will confirm that the issues are serious and it will isolate the motor control board as the lone culprit.

Here is a picture of the filter cap and pump.
the pump needs to be - 9dff7af.jpg

Posted on Aug 27, 2010


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