Question about Nintendo Wii Console

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The wii hand is not showing we tried unplugging and plugging back in it will appear very shaky then dissappear. put new batteries in remotes and still nothing

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  • 142 Answers

There are a few possible causes for this issue. I'm sure you have tried most of these steps but I'm going to list them any way. So we have a complete picture of the trouble shooting process.

1. Try another controller.
2. Disconnect the sensor bar and reconnect it.
3. Check the sensor bar settings for the wii console. This can be done by clicking on the wii logo at the bottom left of the screen. Then with in the console setting click on sensor bar. There will be 2 options. Above TV and below TV. Verify that the correct setting is chosen.
3. Try your controller on another wii console.

If the above steps do not resolve the issue contact Nintendo directly.
I hope the info listed above has helped in some way.
If possible please rate this solution.

Posted on Aug 27, 2010

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1 Answer

We have a Nintendo Wii and no the remote controls aren't working with the console. Ihave tried replacing batteries. Do I need new remote controls or a new charger for the controls?


If your remotes are showing power lights at the bottom when you press buttons, then you may have a problem with the sensor bar that receives signals from the remotes.
First, try unplugging and plugging back in the sensor bar to the Wii. If it still doesn't work, the next step would be to replace the sensor bar. You can find them just about anywhere you buy Wii accessories and they are fairly cheap.

Mar 02, 2011 | Nintendo Wii Console

1 Answer

Bought nintendo wii last xmas and had played quite frequently. then after a break in play of a few mths the remote controls dont seem to be being picked up by the sensor. i chenged the batteries and still...


Hello there

Hold the Wii Remote upside-down with the buttons facing downward.

Tap the remote firmly against the palm of your hand three times to remove any dust sitting between the buttons and the electronic circuit board inside the remote.

Turn the remote upright and press one of the buttons. If the problem continues, Open your Wii Remote's battery door

Check that your Wii Remote contains two new "AA" batteries or a charged battery pack. Check that no corrosion is present on the battery's metal elements/connectors.

Use a cotton swab to clean the remote's battery element/connectors if corrosion is present.

Check that the Sensor Bar cable is inserted firmly into the back of your Wii gaming system. The Sensor Bar needs to be centered above or below your television so the Wii Remote can transmit signals to the gaming system.

Stand three feet away from the Wii gaming system/Sensor Bar.

Aim the remote and press any button to test the device.

If the remote is not working, stand five to 10 feet away from the gaming system and try the device. The Wii Remote works best three to 10 feet away from the gaming system/Sensor Bar.

Move any objects blocking the signal from the remote to the gaming system/Sensor bar--candles, other remote controls (TV/cable box) and wireless computer devices/cellular phones.

Also, if any sunlight is coming in through a window, close the curtains or blinds to keep the light from interfering with the remote's signal.

Turn off and unplug your Wii gaming system. Leave the unit unplugged for one minute. Plug the gaming system back in.

If the remote still aint working;

Turn the Wii system on. Press and hold the red "SYNC" button for 15 seconds when the "Health and Safety" screen appears on your television. The "SYNC" button is behind the small door on the front of your Wii unit.

Release the "SYNC" button. Remove the battery cover and batteries/battery pack from the back of your Wii Remote.


Press and release the red button located under the battery compartment. The blue lights on the front of the remote will blink

Press and release the "SYNC" button on the front of your Wii gaming system. The "Player" light on the gaming system stops blinking and stays on, the resetting process is complete

Oct 01, 2010 | Nintendo Wii Console

1 Answer

Wii hand won't show up on the screen tried unplugging the console resetting the console syncing both of the wii remotes...


I think your wii remotes dont work. i have a wii too and after a while they just dont work... you can try over and over, but i think you just need new ones

Jun 29, 2010 | Nintendo Wii Console

1 Answer

The cursor is very shaky on the screen even though the remote is kept still


First make sure the batteries are good on the remote then check your sensor bar and make sure its in place and not moving. If after that reboot your Wii but make sure to remove the batteries first then when the Wii comes back on put the batteries back in and try that

Jan 03, 2010 | Nintendo Wii Console

3 Answers

Wii remotes blinks several times but doesn't work.


you see the little flap on the wii open it and the back of the wii remote then press both red buttons and wala good as new

Jul 21, 2009 | Nintendo Wii Console

1 Answer

Wii remote cursor does not show on TV


Your remote's infrared receiver is broken. This is why the cursor / hand won't show up on the TV. The + and - buttons operate over bluetooth, which explains why they are still working.

If the remote is under warranty you should send it back to Nintendo to repair. If not, I suggest just buying another remote as it will cost more to repair than replace.

Nov 27, 2008 | Nintendo Wii Console

14 Answers

Wii remote hand not showing up on screen


on the front of the wii theres a red button you have to keep you finger on that for 5 seconds and try again this has to be done everytime u have to sinc a different device.

May 08, 2008 | Nintendo Wii Console

4 Answers

Cursor does not appear


exchange it

    Cursor not appearing
    Please note that our experience shows that this troubleshooting is best performed using only one (1) Wii Remote at a time.
  • Some games do not use the cursor feature of the Wii Remote; Make sure the game you are attempting to play uses the cursor by reading the game's instruction manual. You can also exit out of the game to return to the Channel Menu and use the Wii Remote to see the cursor. If the cursor still does not appear, continue with the steps below.

  • Trying to use multiple Wii Remotes in the Mii Channel or Photo Channel? These Channels only allow the Wii Remote designated as "Player 1" to function.

  • Verify that the Wii Remote's pointer lens is free of obstructions and contamination (stickers, heavy smudges, etc.). The pointer lens is the tinted rectangle at the end of the Wii Remote.

  • Check the battery power level by turning off the Wii console, then opening the battery cover of the Wii Remote. Press and release the red "SYNC" button to check battery strength. The number of lights flashing indicates the Wii Remote's battery strength. Four flashing lights indicates full strength. Our experience has shown that as your battery strength decreases to one (1) or less lights flashing, the cursor may not appear. For troubleshooting, if possible, try using fresh batteries so that all four lights illuminate. For guidelines on using batteries, please click here. If after inserting brand new batteries, you are still seeing less than all four LEDs flash, then your Wii Remote will need to be repaired. Please click here for repair information.

  • Is the Wii Remote properly synced?
    Press the POWER button on the Wii Remote to see if the Wii console powers on.
    • If it does, the Wii Remote is synced with the system. Please skip to the next section.
    • If the power doesn't come on, power on the system manually and try syncing the Wii Remote.
      • If the Wii Remote will not sync, there is likely a problem with the Wii Remote. Please click here for repair information.
      • If the Wii Remote will sync and the cursor still does not appear, try another Wii Remote if possible.
        • If at least one Wii Remote is working, there is likely a problem with the first Wii Remote and it will need to be repaired. Please click here for repair information.
        • If you have only one Wii Remote, or none that are working, please continue troubleshooting.

  • Make sure that the Wii Remote is being used between 3' and 10' directly in front of the TV and that there are no bright light sources affecting the Wii Remote's operation (review Game Play Guidelines for more information), and that the Sensor Bar is placed properly (see Sensor Bar setup).
  • Check the cord on the Sensor Bar for any frayed wires or kinks, and verify that the Sensor Bar is free of obstructions.
  • Check the button functionality, and that the Sensor Bar is operating correctly, by accessing the Wii Main Menu. Use the "+" and "-" buttons to scroll side-to-side through the Wii Channel screens.
    • If you are able to scroll with the "+" and "-" buttons, but the cursor is not appearing, then there is likely a problem with the Sensor Bar. Please click here for additional Sensor Bar information.
    • If there is no response, there is likely a problem with the Wii Remote. Please click here for repair information.

Dec 11, 2007 | Nintendo Wii Console

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