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My acer crystal webcam is not working - Computers & Internet

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Right click My Computer and select Properties. Click on the Hardware tab, then click on Device Manager. Expand out the Imaging devices. If Acer Crystal Eye webcam is not listed, proceed to Acer's website to download the drivers for the webcam specific to your Acer's make/model.

If Acer Crystal Eye webcam is listed, double click on the Acer Crystal Eye webcam listing. This opens a properties box. Check that the Device usage is set to "Use this device (enable)." Select the Driver tab to check on the driver's status. Choose to update the driver. This might fix it. If not, return to the General tab and click the Troubleshoot button.

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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If you go to your start menu, look for a programme called 'acer crystal eye webcam' and that will bring up your webcam programme.
It is not in the folder 'Acer crystal eye webcam' though, just 'Crystal eye webcam'.

start \ all programmes \ Crystal Eye Webcam \ Crystal Eye Webcam.

If this proves fruitless, type webcam into the search option at the bottom of your start menu and look for the crystal eye webcam.

If these do not work, then look in your control panel to make sure it is installed. If not, contact company, they have a good customer service standard (from my experience)

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