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Hello, My hard drive Hitachi HDP 720 isn't recognized for my computer, I mean, The computer identify it, but I can't read the file. What can I do? What it's the problem? Can I recovery the files? Thank.

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Download a CD called "hiren's boot CD", it will come in an ISO format, burn a cd copy , boot to the CD , run HDD Regen from the list presented, the program is called "hard drive Regenerator", this may recover the bad sectors, it takes many many hours to scan the drive, make sure you let it finish, IF if works for you, do not rely on that drive again. copy off your files, and replace the Hard drive.

Posted on Aug 27, 2010

  • Trevor Groves
    Trevor Groves Aug 28, 2010

    Does my response answer your question? do you need further clarification or help? Please use the solution rating if your problem has been solved, or make a note if your still having trouble.
    Thanks! Gurvy

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Posted on Jan 02, 2017

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1 Answer

External hard drive not accessible


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

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1 Answer

My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

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1 Answer

I dropped Hitachi external drive...


If you have no backup and your drive is damaged, that is it, no data.
Plug the usb in with your drive, leave your computer looking for the drive. If windows, it may take some time. If Mac it won't be long. If neither can see it, the TOC is damaged and it will need a computer engineer to try and recover the drive.

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1 Answer

I just want to copy files back and forth as in a regular harddrive. The computer recognizes the device (devices and printers), but will not identify it when I select 'computer'


Even though the drive is recognized, it is probably not formatted, which means you can't store any files on it yet. You will have to format it before any data can be written to it.

1. Open Control Panel > Administrative Tools > Computer Management

2. In the LEFT PANE, find the "Storage" heading, then find "Disk Management" and click it. Windows will show you a graphical representation of all of the hard disks installed in your system. Find the new Hitachi drive in the UPPER-RIGHT PANEL, and RIGHT-CLICK it.

NOTE: BE SURE YOU CHOOSE THE CORRECT DRIVE IN THIS STEP! If you choose the MAIN drive, the one where Windows is installed, you could DESTROY THE DATA on it and render your system UNBOOTABLE. YOU'VE BEEN WARNED!

3. When you RIGHT-CLICK on the NEW HITACHI HDD, you will see the "Format..." option. Click the "Format..." option and follow the prompts to format the new HDD.

4. When the FORMAT operation is finished, you will be able to use the new HDD to store files.

There are MANY tutorials available which explain this process; read the section titled "Formatting a Secondary Hard Drive" on the following page for more details:

http://www.ehow.com/how_6026_format-hard-drive.html

Good luck; let us know how this turns out.

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hello, if the hdd is not being recognize by your Sony laptop, may be because the device is not responding any more, anyway this is still new you can have that Hitachi replace via the warranty, but your not suppose to tell them what happen cause that would fall for intentional damage. Just tell them it stop working. Thank you for using Fixya

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Hi, my laptop stopped recognizing my HITACHI HTS541612J9SA00. on device manager i get two general storage devices, and their properties say that they're both working properly plus they're both located on...


This sounds like a single drive with multiple partitions that's working properly. Just because it doesn't identify the device by name doesn't mean its stopped working. Have you lost drive letters? Also, if it stopped working then you wouldn't be able to boot Windows unless you have multiple drives with some type of redundancy like a RAID array that's mirrored. : ) You can right click My Computer or just Computer IIRC in the later OSs and Manage to bring up your management console. Go to Hard Disk management and check what's active and if you have any drives/partitions that haven't been assigned a letter. This is the place to tell you more about your drives than you probably knew was possible. Good luck!

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probably a little bit late but I think I found a solution ...

1.pull the hard drive out of the laptop
2.boot computer into bios settings
3. set a new bios password and check lock computer
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5. save and exit bios
6.fortunately in the next boot you will get your hdd back

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