Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Freezer is not working properly. It take approximately 3 days to freeze an ice tray. and food is not staying frozen.

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<span style="FONT-FAMILY: Arial; BACKGROUND: white; COLOR: black; FONT-SIZE: 10.5pt">Hi,</span><br /> <span style="FONT-FAMILY: Arial; BACKGROUND: white; COLOR: black; FONT-SIZE: 10.5pt"><br />As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.</span><br /> <span style="FONT-FAMILY: Arial; BACKGROUND: white; COLOR: black; FONT-SIZE: 10.5pt"><br />If your refrigerator is running but warm, then&hellip;</span><br /> <span style="FONT-FAMILY: Arial; BACKGROUND: white; COLOR: black; FONT-SIZE: 10.5pt"><span style="mso-tab-count: 1"> </span><br />Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...<br /><br />Refrigerator Condenser Coil Cleaning Refrigerator Repair<br /><a rel='nofollow' href="http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning" target="_blank">http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning</a><br /><br />Refrigerator Troubleshooting Refrigerator Compressor<br /><a rel='nofollow' href="http://www.fixya.com/support/r3885294-refrigerator_troubleshooting" target="_blank">http://www.fixya.com/support/r3885294-refrigerator_troubleshooting</a><br /><br />Refrigerator Compressor Start Capacitor and Start Relay<br /><a rel='nofollow' href="http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor" target="_blank">http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor</a><br /><br />heatman101 <br style="mso-special-character: line-break" /><br style="mso-special-character: line-break" /></span><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 10.5pt"></span>

Posted on Aug 27, 2010

  • D. Floyd Kolb
    D. Floyd Kolb Aug 27, 2010

    Hi,

    As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong. If you are hearing a clicking or buzzing then check out the last two tips.

    If your refrigerator is running but warm, then…

    Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

    Refrigerator Condenser Coil Cleaning Refrigerator Repair http://www.fixya.com/support/r4024657-re...

    Refrigerator Troubleshooting Refrigerator Compressor http://www.fixya.com/support/r3885294-re...

    Refrigerator Compressor Start Capacitor and Start Relay http://www.fixya.com/support/r4023749-re...

    heatman101

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Continuous knocking noise from ice maker. Ice maker has been off for past 3 months. Only thing that will make it stop is turning it off or unplugging it.


Hi Marcel,
Thank you for contacting fixya.

Our ice maker recently had its water inlet freeze up, preventing water from filling the trays. The mechanism kept dutifully trying to push nonexistent ice cubes into a bin that never filled up, which might account for the knocking noise in your case.
To defrost it we just unplugged the unit, took all the food out of the freezer section, and left the door open for a couple of hours. It wasn't long enough for any of the frozen food to defrost, and since we were careful to minimize opening the refrigerator section's door, the food in that part stayed cold enough to be safe as well.

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Frozen freezer water line


Odds are your temperature is too cold in your freezer. If when you moved you just plugged in your freezer without adjusting your temperate for your new location you accidentally froze whatever water was coming into your freezer.

First you will need a cooler for whatever you have in your freezer, unless you have wonderful neighbors who will let you keep your food in their freezer for couple of days.

Take note to see what your freezer thermostat is set to. Turn off your freezer. Take out all the food. Keep the door open. This would be a great time to clean your freezer. Let the freezer thaw out for at least one day. Check the line to make sure there is no ice. Once everything has melted turn your freezer back on. Turn your freezer back on but this time set the thermostat to three or maybe 4 levels below what you had it set to before.

Finding Freezing level:
Fill an ice cube tray or small plastic cup with water. Put it in your freezer and come back in about three hours to see if has begun to freeze. If it has not begun to ice raise your thermostat to make you freezer colder by half or 1 level. Leave the ice tray or cup of water that you originally placed in the freezer but add another one. Come back in three hours to see if the water has frozen or has begun to freeze.

You want to leave the original water because you need to make sure the new water does not freeze solid as fast as the original water. If it does your freezer is too cold again.

Repeat "Finding Freezing level" until the water begins to freeze but does not freeze solid. Once your ice begins to free you can put your food back into the freezer. Wait a couple of hours more to see how much more your cubes freeze. If they are hollow or still watery in the center you should go up another half level and check on it the next day.

Once your cubes freeze solid you should be all set. If you don't get at least one tray of ice per day from your freezer you could go up another half level so your ice freezes faster.

Be careful about making your freezer colder because you might end up with the same problem you started with depending on how sesitive you thermostat is.

May 03, 2012 | Maytag MSD2578VEM (254 cu ft) Side by Side...

1 Answer

The ice maker backed up and put extra ice on the back of the freezer causing ice tray to stick out and freezer did not close. Pulled extra ice out and closed freezer but freezer is working (2-3 days the...


Hi and wlecome to FixYa, I am Kelly. You really have 2 problems.... 1 the inlet water valve has failed causing the water in the ice tray. The only remedy for this is to replace the inlet water valve. If you can squeeze the rubber fill tube at the back of the icemaker and it is / was frozen solid the inlet water valve is for sure bad.
Turn off the water supply to the ice maker until the water valve is replaced or the current problems you have WILL repeat.

The other problem you have is due to the door being open the evaporator coils iced up big time and the normal defrosting process is not removing all of the ice. Unplug the unit and direct a fan into the freezer compartment for just over 2 hours with the freezer contents removed. While the unit is manually defrosting... open the back of the unit by removing the lower fiberboard cover and clean the condensor coils and fan along with the drip pan / tray.

After 2 hours clean up the water mess and return the unit to normal service. It should work just fine.

Thanks for choosing FixYa,
Kelly

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1 Answer

My daughter's mini fridge has a freezer compartment. Her issue is, if she turns it up high enough so the freezer freezes, the fridge compartment also freezes everything; if she turns it down so that the...


This is a drawback of most mini-fridges. Start by defrosting everything. Then fill ice cube trays with water and keep lowering the setting until the water freezes. Just go a little lower, no more. Fridge should not freeze food. If the fridge stays closed all the time food will freeze. Also if the freezer element gets ice buildup it must be defrosted. Not automatic like home fridge. Most kids today weren't born when the last fridges that had to be defrosted were in service.

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1 Answer

Freezer not freezing properly, ice on back wall


Ice on the back wall indicates a problem with the defrost cycle. The ice builds up and starts to choke off the air flow, so your symptoms would indicate that may be happening.

Defrost problems are usually any of the three components, the heater element, the defrost termination temp switch, or the defrost timer.

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No water but ice is fine


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Freezer not freezing


Check to see if the fan motor in the freezer is running. Most likely it is not circulating the cold air Also make sure the defrost drain line is clear and has drained out. A frozen sheet of ice will restrict airflow also

barneyluc.

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1 Answer

Water freezing at bottom of freezer, food not freezing


maybe? yeah but have you checked that the drainage hole is is clean and clear from any trapped dirt, that is sometimes a major problem, it stopped my freezer from functioning for weeks!! but the day i cleared it the water was gone, and the freezer was working as good as new!

Dec 22, 2007 | Maytag 23 cu. ft. Side-by-Side...

1 Answer

My freezer is not keeping food frozen


defrost system is malfunctioning causing build up of ice. remove back panel of freezer, check for ice build up. if so, defrost carefulle with a hairdryer. also check drain is not blocked by ice. if it is, use hot water to get rid of it. (takes time)

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