I have Cisco 7060 phone and using corded Plantronics headset plugged in to the headset port. I experience problem that speakerphone has priority over the headset. When I enter the phone number on keypad and press soft key “dial” the speakerphone goes on by default. When I place the phone call via Microsoft Outlook Contacts dialer: the speakerphone activates instead of headset, so I need to press headset button in order to activate a headset. Is there a way to make headset priority over the speakerphone?
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Most Cisco phones have a headset port where you can connect a headset using a special direct connect cable. This allows you to use your headset without touching the handset (receiver). However, when using an amplifier and headset combination, like the S11, you will need to connect through the HANDSET port. You disconnect the handset cable from the phone, connect the S11 cable into that port and connect the handset cable into the back of the S11 amplifier. Be sure to follow the illustrations on the back of the amplifier when connecting the cables. Also, adjust the configuration slide on the left of the amplifier for the best possible dial tone. Remember that in order to access a call or make a call, you will have to lift the handset off the phone and set it aside (switch hook needs to be activated). Good Luck from Headsets Direct!
You can use a Plantronics S11 headset with a Cisco phone, however it is
not the best compatible solution. To use an S11 with a Cisco phone, you
have to make sure that you are plugging it into the handset receiver
jack and not the headset jack. You will need to lift the handset
receiver, set it off to the side, and then hang it up after each call.
If you want a more compatible solution that you can plug into the actual
headset jack and just press the headset button on the telephone to
answer and hang up, then you would need one of the Plantronics "H-series headsets" with the Plantronics Cisco direct connect cable ( model 26716-01 ).
The attached link for the Plantronics 500A/510S should walk you
through the set-up process. Make sure the configuration dial is
correct (usually on #1).
Make sure that the phone cord that comes out of the back of the CS50 base plugs into the Handset port of the avaya telephone, not the headset port. Then make sure the coily cord that comes out of the telephone handset is plugged into the front of the CS50 base.
It takes 1.5 hours to charge to 80% capacity, and 3 hours for a full charge. You will know it's charged fully because the yellow blinking light on the front of the base will now be solid.
The battery port is on the left hand side there. You have to slide that switch off. Make sure the headset button on the amp is pushed down. Also, make sure that the short cord from the amp is plugged into the handset port of the phone, not the headset port.
James, plug the phone cord that comes out of the back of the CS55 base into the handset port of the Cisco phone, not the headset port. Then plug the coily cord from the cisco receiver into the front of the CS55. Don't use the "Headset" button on your Cisco phone, just lift the receiver off.
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