Question about Dolphin Maytronics Advantage

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I have a Dolphin Diagnostic Advantage Pool Cleaner. It's worked fine for the past 2 years when I purchased it. Put it in the pool today and it's not working like it usually does. It runs for roughly 54 seconds and then just suddenly stops. Bag, wheels, and inside assembly are completely free of any dirt or particles. Power light is on so it's not the fuse. What could be the problem? So aggravated! Thanks for any help.

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  • Dolphin Master
  • 1,378 Answers

<span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt">Thank you for posting your question here on <a rel='nofollow' href="http://www.fixya.com/">Fixya.com</a>.</span><br /> <span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt"> </span><br /> <span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Your problem could still be in the power supply, cable or motor unit. The motor unit is the most likely problem. For starters, try the tip I posted here on Fixya, found at: <a rel='nofollow' href="http://www.fixya.com/support/r3651526-dolphin_pool_cleaner_wont_start_up">http://www.fixya.com/support/r3651526-dolphin_pool_cleaner_wont_start_up</a> </span><br /> <span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span><br /> <span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">If that is not enough, try our sites FAQ section on Dolphins at <a rel='nofollow' href="http://www.arrowpools.net/"><span style="COLOR: purple">www.arrowpools.net</span></a>. Select the FAQ button then from the drop-down select Dolphin.</span><br /> <span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span><br /> <span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">It is not recommended you open the cord end that connects to the motor unit as you are breaking the seal for the submersible electronics. For information about sending your unit in for repair use the dolphin form link on the bottom of our site</span><br /> <span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt"> </span><br /> <span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt">If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!</span><br /> <span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt"> </span><br /> <st1:personname w:st="on"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt">John</span></st1:personname><span style="mso-bidi-font-size: 10.0pt"></span>

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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Try turning the cleaner upside down on the deck and connect it as you otherwise would. Power it up and it should go through a self test process that takes about 40 seconds to complete. If it turns the tracks in both direction with and without the impeller turning, it is fine and will likley start working in the pool again.

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