Question about Orion STV2763 27" TV

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There is a voice describing everything going on in the television program. How do I turn this off?

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You may have turned on a second audio channel intended for the visually impaired. Do you have your original remote? Try pressing the Channel 1/2 button next the the closed caption button. Alternatively, try the Audio Select button.

Final thing to try is in the Menu looking for a SAP (second audio program) item (probably in the Audio section).

Some of the manuals are still available from but I'm not sure about this TV's manual.

I hope this helps.

Cindy Wells
(if you have a universal remote, then you may not have all the features of the original remote. An used exact replacement or a very similar remote (new) can be found here: )

Posted on Aug 27, 2010


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Start with the manual for the VOICE MAIL system. If you're in the U.S. it can be either a TVA, which programs with the maintenance console software and a USB port (XP unless you have 2.1 or greater software) or a TVS which programs with a serial port and terminal software.

You need to get a manual as it's about 350 pages and not something that you can describe in a public forum. Try looking around for the voice processing system manual in your workplace.


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What you're hearing is the descriptive audio track included on many DVDs for vision-impaired viewers. Does this happen when you're watching regular TV or just with DVDs? If it happens with regular TV, do you have a cable box?

Regular broadcasting sometimes uses SAP (second audio program) to send additional audio, and this descriptive audio may be the SAP channel on some programs. Check your TV's audio settings to make sure you don't have SAP turned on. There may also be settings for SAP in your cable box as well, so check there too.

When playing a DVD, descriptive audio is usually an alternate audio track. Check your DVD player setting to make sure you've selected normal audio for playback.

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