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That should be a phillips player ? first check error code in manual and call denon they are a great company they can better assist you .. However i know some times the motor shafts are spot welded and break if the turntable for disk will slide up when pulled up on then player needs fix or replaced there should be enough clearance for small zip tie under disk holder and frame
la solucion a el manual de esta grabadora esta en retrevo.com/manuals.. ellos tienen infinidad de manuales para toda clase de aparatos electronicos incluyendo grabadoras de cdr..espero tengas suerte en encontrar el manual..suerte