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I have bought a Xerox DC C240 (document center), it shows on the panel: Faulty Error, Error no 116-332 Thanks! We can pay $6 if the answer helps. Thanks Sam

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This usually indicates something wrong with the media area..it is either the Hdd..or the ide line that connect it ..or the ESS board that connects the Hdd and the rom ..and it is most probably it ..
anyway you can try to:
Turn off the machine. Remove the HDD. Reboot until the machine reaches ready mode. If no buttons are greyed out, then you must replace the HDD as it would be faulty.

But if you replace it with a new HDD and the fault comes back, it would be a faulty IDE interface board or a faulty ESS board.

But before replacing any board or HDD, do an NVM reset first and repeat the above procedure. Last resort is replacing components ...
for a try to reset you may do this:
try this power off m/c then hold now ket 4/stop/poweer save together n power on the m/c it work for you good luck
the M/c is master cord

Posted on Aug 27, 2010

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