Question about Bose QuietComfort 3 Acoustic Noise Cancelling Consumer Headphones

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Sound from both ear phone

When I plug the ear phones using the line that goes with the unit I hear only one side--when I use a different wire both sides will play only if I hold the wire in a certain position. also there is no volume control no matter where I set the cd players volume. I have a Bose cd player that is approximately 10 years old. will43@email.com

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  • saud82 Sep 29, 2008

    i have the exact same problem.. any fixes?

  • V1ad Oct 26, 2008

    I have the same problem with QC3 (2.5 hears old) - right speaker works when I keep it in certain position. I think, it may be a wire, because I keep twist headsets to store it in the case.

  • Anonymous Jan 09, 2009

    I have the exact same problem. Apparently no fix has been identified...

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I had the same problem. The issue (if you confirm it is not the audio cable) is with the connection where the audio cable is plugged in. It is obviously not designed to withstand connecting and disconnecting the cable with each use. This is required so you can store the headphones in the provided case. I called Bose and they said they offered no repair but would replace the headphones for $100. My problem is that I have already spent $400 to buy the headphones and feel they should be designed to last longer than 2-3 years. I'm extremely disappointed and would advise anyone against buying Bose products if they are not going to offer any better service than that.

Posted on Dec 30, 2009

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Same problem...still no solution?

Posted on Oct 28, 2009

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You may need a new headphone plug

Posted on Jul 25, 2008

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When you pull the wire up does it increase the right ear bud volume/ sound? If it does, then it means the right side ear bud has a short within the head phones circuit which is aka the wire that leads to the musical device in which the ear buds branch off from.

If the right side ear bud does not produce an increased volume for sound by picking the wire up or pulling it in towards you or to the left side of your body or musical device then it means that the right speaker is blown.

I know that all head phones come spiced together aka they are stuck together and have to be pulled apart in order to get both head phones seperated from each other so that they can be worn in the ears. If you pulled the wire apart to much or too quickly then that is what ruined the right head phone.


I suggest that regardless if the ear phones begin to work by pulling the wire up,side ways, or into towards your body that you return them back to the store since after awhile the problem will eventually continue to happen causing the right ear bud to completely blow. Once you return the ear phones be cautious with the new set when you seperate the ear buds from each other since they are very touchy and have to be handled with delicateness when seperation is taking place.

Please let me know how it works out for you. I have had many ear buds and I tell ya something; they are very easy to blow one side when seperating. I had to learn after a few pairs that I was ruining the speakers by the way I was seperating my wires. I kept thinking for the first 3 pairs that the store was selling blown ear buds until I began having same problems with another few stores so I said to myself "well the solution is to figure out what I am doing wrong in order to blow one side of my ear buds every time". After few seconds it was not that obvious that all I had to do for assembly was to pull the wires apart in order to get both ear buds to go into my ears.

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i would go and buy new ear phones
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