Question about Bose QuietComfort 3 Acoustic Noise Cancelling Consumer Headphones
When I plug the ear phones using the line that goes with the unit I hear only one side--when I use a different wire both sides will play only if I hold the wire in a certain position. also there is no volume control no matter where I set the cd players volume. I have a Bose cd player that is approximately 10 years old. firstname.lastname@example.org
I had the same problem. The issue (if you confirm it is not the audio cable) is with the connection where the audio cable is plugged in. It is obviously not designed to withstand connecting and disconnecting the cable with each use. This is required so you can store the headphones in the provided case. I called Bose and they said they offered no repair but would replace the headphones for $100. My problem is that I have already spent $400 to buy the headphones and feel they should be designed to last longer than 2-3 years. I'm extremely disappointed and would advise anyone against buying Bose products if they are not going to offer any better service than that.
Posted on Dec 30, 2009
Same problem...still no solution?
Posted on Oct 28, 2009
You may need a new headphone plug
Posted on Jul 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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