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Turn on printer and after trying to get trough its setup comes up with general printer error 0x61011bec. tried reset and rest nothing helped. first time occured after paper jam. what now?

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Please un and re install the device following the link below
http://www.fixya.com/support/r3559995-installing_devices_on_pcs_and_laptops

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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General error,open the printer cover remove any paper from inside the printer.turn the printer off and delete all print jobs.turn the printer back on .am already try all still doing same what can i do


General error,open the printer cover remove any paper from inside the printer.turn the printer off and delete all print jobs.turn the printer back on .am already try all still doing same what can i do
I have open the printer cover and check there no any paper inside the printer only use tray and off it after 10 minute on it again still doing thing please help me ?

Feb 13, 2015 | Epson L800 - printer - color - ink-jet

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My epson l800 write ,general error, open the printer cover and remove any paper inside the printer .turn the printer off and delete all print jobs ,turn the printer back on.am already try all but still...


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Feb 10, 2015 | Epson L800 - printer - color - ink-jet

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How to connect to PC trough data cable by accessing the Inter net


Generally your ISP will help you setup your modem and router. Once you've done that, simply plug the ethernet cable from your router, to your computer. It should be able to handle the rest automatically.

Mar 01, 2011 | Computers & Internet

3 Answers

General printer error pops up 0x61011bec on the hp photosmart premium C309 series. need to know how i can fix it. not very electronically capable.


I had the same issue and I ended up solving it by opening the top door for about 30 seconds to look at the ink and it started initializing the printer... since that's more lucky than good, I also found hp's support page for this error.
Here it is.
Solution one: Reset the product
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.


If this doesn't work you can get to other hp support by going to www.hp.com, then clicking on 'Support & Troubleshooting' at the bottom right of the page. Next, type in what type of printer you have in the 'Support for your products bar:' and select 'See support and troubleshooting information,' then click '>>.' I went to 'Solve a Problem' to find out what to do with the error message, but you might find some help in the 'Getting Started' section too, which is right next to 'Solve a Problem.'

Hope this helps!

Nov 28, 2010 | Office Equipment & Supplies

2 Answers

L7780 I recieve a general error report when I try and scan to my memory stick


>> if u getting a general error report
>> try replacing both the printheads ..!!

>> else make a reset on the printer
[remove the power cable when printer is on, press # + 6 same time plug in the power cable, and wait till a msg comes on screen saying NVM reset..]

May 20, 2010 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

My new hp photosmart premium printer says general printer error 0


I had the same issue and I ended up solving it by opening the top door for about 30 seconds to look at the ink and it started initializing the printer... since that's more lucky than good, I also found hp's support page for this error.
Here it is.
Solution one: Reset the product
  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.


If this doesn't work you can get to other hp support by going to www.hp.com, then clicking on 'Support & Troubleshooting' at the bottom right of the page. Next, type in what type of printer you have in the 'Support for your products bar:' and select 'See support and troubleshooting information,' then click '>>.' I went to 'Solve a Problem' to find out what to do with the error message, but you might find some help in the 'Getting Started' section too, which is right next to 'Solve a Problem.'

Hope this helps!

Jan 07, 2010 | HP Office Equipment & Supplies

1 Answer

Firmware Update Fails


try reinstalling the firmware agian generally if this happens the bios in ur printer wont work u need to contact the mfg

Aug 21, 2009 | Office Equipment & Supplies

2 Answers

The led screen shows genera error


you need to reset your printer try doing this
  • Press and hold “Stop”, “Maintenance”, and “Power” buttons for about 10 seconds. A message will come on the screen saying counter is reset and to turn the printer off. The R200 and others don’t have a screen so just wait until the 10 seconds is up.
  • Turn the printer off, unplug the power cord. Wait about 1 minute and power the printer back up. The counter will be reset. That’s all there is to the reset procedure.

Nov 24, 2008 | Epson Stylus Photo R300 InkJet Printer

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