Question about GE GSS20IEP Side by Side Refrigerator

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How hard is it to replace the defrost element

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  • GE Master
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Hi,
Yes, that is not that hard to fix and you can easily buy the parts yourself online...

Here is a tip that will help you with the online buying...

How to Buy Appliance Parts Online

heatman101

Posted on Aug 28, 2010

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Upper fridge won't go below 50 degrees,but freeze section is freezing things to hard...do not hear the fan running.....ice behind panel in fridge....


Auto defrost mechanism is not working . Check defrost heater element, defrost timer, defrost thermostat for operation.

In meantime defrost unit completely and it will work fine for a few days till it freezes up again. Probable open heater element.

Nov 20, 2015 | Refrigerators

2 Answers

Won,t get cold freezer side not freezing it is a ge side by side . ice is present at the back of freezer side


The problem is most likely the defrost heater element(s) and/or the defrost timer. The defrost heater element(s) are located with the evaporator core behind the access panel inside of the freezer, and can be removed, tested with an ohm meter, (any reading other than infinity would most likely mean the heater element is functional) and replaced if necessary. The defrost timer can be located inside of the refrigerator, or outside of the refrigerator behind the front kick panel, or behind the rear access cover on the back of the refrigerator.

Usually if the evaporator core is freezing up and not allowing air to flow through the evaporator core, (necessary for the system to function properly) then the defrost timer is most likely working and the defrost heater element(s) would most likely be at fault.

Always place a towel on the bottom of the freezer and use a blow dryer to defrost the evaporator core and never use any sharp or hard objects to pick away the ice or the evaporator core can be damaged and the refrigerant will be leak from the system.

I have included some images to help assist you including an image of a defrost timer that is located inside of the refrigerator, and a new defrost heater element or defrost timer can be purchased from an appliance parts distributor.

Let me know if you require any further assistance.


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Jul 25, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refregarator get defrost at the meant time, frezer working well.


The problem is most likely the defrost heater element(s) and/or the defrost timer. The defrost heater element(s) are located with the evaporator core behind the access panel inside of the freezer, and can be removed, tested with an ohm meter, (any reading other than infinity would most likely mean the heater element is functional) and replaced if necessary. The defrost timer can be located inside of the refrigerator, or outside of the refrigerator behind the front kick panel, or behind the rear access cover on the back of the refrigerator.

Usually if the evaporator core is freezing up and not allowing air to flow through the evaporator core, (necessary for the system to function properly) then the defrost timer is most likely working and the defrost heater element(s) would most likely be at fault.

Always place a towel on the bottom of the freezer and use a blow dryer to defrost the evaporator core and never use any sharp or hard objects to pick away the ice or the evaporator core can be damaged and the refrigerant will be leak from the system.

I have included some images to help assist you, and a new defrost heater element or defrost timer can be purchased from an appliance parts distributor.


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Jul 17, 2010 | Amana ARB8057CSL Bottom Freezer...

1 Answer

My Ammana Freezer is not defrosting. I need to figure out if it is the Defrost Thermostat Defrost Timer or the heating element. What should I do first?


in most cases its the defrost element as the other units last much longer unless the fan has become jammed this happens when people toss meat hard against the back wall if you know how to do polaity test using a multimeter do test on defrost element its not a thermistate as new age frezzers dont use them they use timers and plastic channels to curculate cool air

good luck need more addvice email me

Jun 25, 2010 | Nor-Lake Freezer Norlake Refrigeration 6'...

2 Answers

Kenmore side-by-side freezer is fine but fridge is not


Yes, Airflow is what cools the frig. Check for frost buildup on the coils indicating a problem in the defrost components r a fan not running fast enough. Eric

Aug 18, 2009 | Kenmore 53092 / 53094 Side by Side...

2 Answers

Freezer frosts up and food gets soft


Repair the defrost system, defrost timer,defrost thermostat and defrost heater.

Aug 18, 2009 | Refrigerators

1 Answer

I have a GE side by side refrigerator that keeps blowing the defrost heater element. MODEL # TFT22JWDA WW SERIAL # TZ264141 I bought it from a GE dealer about 5-6 years ago. It ran fine for 3 years,...


In my GE side-by-side there is a defrost temp sensor located near the top of the evaporator coil. I think the control board uses that temp sensor to know when it should be done defrosting.

On the schematic of my fridge (link below), the defrost thermistor is part number 240 in the diagram (not part number 241, which is a different temp sensor located adjacent to the one you want)

http://www.partselect.com/ModelFrames.aspx?ModelID=361233&ModelNum=GSS20IEMDWW&mfgModelNum=&ManufactureID=2&Selected=00113321i06&Position=2&mfg=GE&Type=&Mark=2

I don't know why the defrost element would fail immediately other than incorrect supply voltage or just a bad defrost element.

Jul 28, 2009 | Refrigerators

1 Answer

Freezer down


CHANCES ARE THE DEFROST HEATER HAS GONE BAD LOOK IN THE BACK OF THE FREEZER ON THE REAR WALL DO YOU SEE ICE BUILD UP? IF SO TAKE A HAIR DRYER AND MELT THE ICE.MAKE SURE THE FREEZER IS UNPLUGGED.NOW REMOVE SCREWS TO GET THE COVER OFF AFTER REMOVING THE COVER CHANCES ARE YOU WILL FIND THE COILS FROZEN OVER.USE THE HAIR DRYER AND DEFROST THE COILS CLEAN OF ALL ICE.NOW THAT THE ICE IS GONE YOU NEED TO OHM OUT THE HEATER WITH A VOLT OHM METER YOU CAN BUT ON AT ANY HARD WARE STORE OR EVEN AT WAL-MART. WITH OUT KNOWING THE BRAND OF FREEZER I CANT TELL YOU IF IT IS A CAL ROD ELEMENT (LOOKS LIKE YOUR OVEN HEATING ELEMENT OR A GLASS TUBE. IF IT IS THE GLASS TUBE YOU SHOULD BE ABLE TO SEE THE WIRE ELEMENT INSIDE IF YOU CANT REPLACE ELEMENTS/S WITH THE DEFROST THERMOSTAT. IF IT IS THE CAL ROD YOU MAY OR MAYNOT SEE WHERE IT IS BROKEN YOU MAY HAVE TO OHM IT OUT BUT AGAIN REPLACE THE THERMOSTAT ALSO. BUT SINCE YOU HAVE THE UNIT DEFROSTED THIS WILL GIVE YOU ABOUT THREE DAYS UNTIL YOU NEED TO DEFROST IT AGAIN IF YOU HAVE TO WAIT ON PARTS BUT REMIMBER TO PUT REAR COVER BACK ON OR IT WONT COOL
GOOD LUCK

Nov 14, 2008 | Refrigerators

1 Answer

My refrigerater is cooling well at the bottom in the refrig and freezer but warm up top


sounds like a defrost problem or the freezer fan is stopping at some point, verify if your freezer's iced up if it is suspect a faulty defrost timer/ thermostat if your handy with and voltmeter put it on the continuity or "beeping" function check your defrost element (with power off) you disconnect the wires to the defrost element put one lead of the meter one one end and the other end on the other side.

if it whistles, element's good if it doesn't whistles suspect a bad defrost element replace element/and defrost thermostat

May 06, 2008 | Refrigerators

1 Answer

Defrost element


you can check if the heating element has a metal cover on top. water should not be dropping on the glass directly while it is heating up. that is the cause of heating element blowing up. glowing hot glass cools down by a cold drop of water equals dissaster.

Feb 21, 2008 | GE GSH25JFR Side by Side Refrigerator

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