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I have a Samsung side by side refrigerator - model RS20CCMS. The problem is both fridge and freezer not cooling properly - current temperation freezer 0 and fridge 15 and even with power cool wont go colder. Have emptied fridge, cleaned dust from the back - switched off and on again - any advice would be much appreciated. Thank you.

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Read reviews on this product by doing a Google search. You may find that this is a recurring problem with this model then decide what you want to do.

Posted on May 06, 2008

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Posted on Jan 02, 2017

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My 18 year old refrigerator GE model TFX24FG freezer side is not keeping food frozen. Refrigerator side seems to be working normally.


The refrigerator side is at present working properly , but slowly slowly, it will also loose its cooling.This will happen because, freezer side is the side which cools first, then the refrigerator side ( also called as fridge side)., gets cooled.If freezer side is not cooling / freezing properly then fridge side will also loose its cooling ability.------------ And later on both section will loose its cooling.----------- As per the present situation, it indicates problem with compressor or problem with freezer side door not closing properly.---------- Or the temperature in freezer section is not set to proper cooling/ freezing.--------- So first inspect temperature, is it set right? If ok, then check the freezer door , is it properly closed? If ok, then its compressor problem.? The compressor is running non stop, this is indication of compressor problem.---------- Click this link below for more help:--- http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html ----------- Later on both section will loose its cooling. -------- This will help.Thanks.Helpmech.

Aug 19, 2011 | Refrigerators

1 Answer

Fridge side wont cool properly.


Check out this link below for a PDF manual on your item. Great information to have. Just copy and paste into your browser.

http://www.samsung.com/us/function/search/espsearchResult.do?keywords=RS2630SH&input_keyword=RS2630SH

Try this:
Temperature Adjustment
• After 24 hours, adjust the controls as needed. Adjust temperature gradually: push the button in small increments,
allowing the temperature to stabilize.
• Press the button(Freezer Temp or Fridge Temp) repeatedly until the desired set temper.
• For lower temperature, press the button(Freezer Temp or Fridge Temp) towards coldest.
• For higher temperature, press the button(Freezer Temp or Fridge Temp) towards cold.

If this does not work for you let me know or you can contact Samsung support at 1-800-SAMSUNG (1-800-726-7864) Mon - Sun : 9am - 9pm (EST).

Or you can try this Live chat at this link below, just look to the middle left of their page for live chat:

http://www.samsung.com/us/info/contactus.html

Let me know how this works for you or if I can help you with anything else.
JimmyC

Oct 06, 2009 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Fridge side not cool and freezer side cooling like a fridge


Most likely a defrost problem. Are you sure your model is the model posted above your post? RS2630SH If not please let me know the correct model number. I have most of the manuals on the Samsung..............Sea Breeze

Jun 20, 2009 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Samsung rs20ccms fridge and freezer stopped working


I have come across this problem too and understand it is a fault with the back plate which Samsung have now modified.

Jan 23, 2009 | Samsung 24.8 Cu. Ft. Side-by-Side...

2 Answers

SAMSUNG RS20CCMS AMERICAN STYLE FRIDGE FREEZER


in the freezer section there is a 6 screws. unscrew them and remove the back panel. there will be 2 wires attached to the panels, remember where they go. you will see a metal evaporator which will be filled with ice. this is the problem. use a hairdryer to melt the ice. this is essential as you mustn't puncture the wall of the fridge with any sharp item. before replacing the panel ensure that everything is dry or ice will reform, and also ensure that the fan blades are turning properly or cold air will not be blown into the fridge.

May 22, 2008 | Samsung 24.8 Cu. Ft. Side-by-Side...

1 Answer

SAMSUNG RS20CCMS SIDE BY SIDE FRIDGE FREEZER . THE FREEZER HAS STOPPED WORKING BUT THE FRIDGE STILL WORKS FINE


Defrost by turning off for 48 hours and the unit will work ok (for a while)
Its a design fault common to many Samsung Side By Sides

Mar 20, 2008 | Samsung 24.8 Cu. Ft. Side-by-Side...

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