Question about Dell Studio 17 Laptop

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I have viruses on my computer and cant open up any browsers and cant do anything on my computer what can i do?

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Goto your control panel (assumes windows)
click the ADVANCED tab
Click RESET and agree with the box that opens up.

From another computer (known to be clean)
Go here
Download UBCD and butn it to a CD

Boot your buggy compuer from that CD and use the various antivisu AND the antispyware itilities on there to make sure you computer is clean.

You should be good to go once you have done that..

Posted on Aug 27, 2010

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Run in safe mode, download avast and scan, select selective start from msconfig, download reginout to clean ur registry, other wise u have to reformat ur os

Posted on Aug 27, 2010


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Posted on Jan 02, 2017

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Remove 22find from my computer

You have a browser "seizer" (as I cannot use the descriptive word for it here.".

It is tedious to remove. And there is always risks to removal. I would be making a new system restore point, run Belarc and save any keys off the computer and backing up any critical data BEFORE trying a fix. (You might want to download portable versions of Malwarebytes Anti-malware to a USB stick and run such software from the stick.)

You can find detailed instructions if you google Bleeping Computer and 22Find. I just can not insert the link here as the title uses a word this forum does not accept. But the link below has similar info.

It is barely possible that you could run Malyware Bytes... and then try to go to a system restore point that preceded your troubles. But you would lose updates to anything you had installed since.

All this is pretty much at your own risk. If you use Adaware, be sure to get it from a trusted site or you may download another serious problem.

Mar 04, 2015 | Yahoo Computers & Internet

3 Answers


1) Check to be sure you have the most recent release of IE.
2) Check on any recent updates to your anti-malware and browser scanning/safety add-ons.
These can often reset or change your browser settings which could result in certain functions being blocked.
3) Check your "options" in IE to see what options or functinality might have been disabled.

Review this information from MS on IE

Feb 22, 2015 | Facebook Social Network

1 Answer

I can run laptop in safe mode with networking only at moment - on normal screen it freezes once connected to Internet - cant get any further than desktop screen - cant open anything and can't then...

When did the problem start?
What internet browser are you trying to open?
What if any changes were recently made?
have you tried system restore?

Jan 07, 2013 | Computers & Internet

1 Answer

I cant log onto facebook...i cant do anything on it..i dont knowe if i have a virus on it or what..i need help..i am able to do everything else on my computer.

This is caused usually by the browser. If you are using Internet Explorer, what you can do is to optimize your browser. You can do this by going to Tools>Internet Options> then click the buttons that has delete. Once done, close your browser and relaunch it. Then try logging in to facebook again.

You can also try to reset your browser to default settings. You can do this by going to Tools>Internet Options>Advanced tab. You will see there a reset button. Just click on it.
Close the browser and relaunch.

if this still not works, you can try downloading and installing a different browser such as Firefox, Google chrome and others.

Hope that works for you.


Aug 10, 2011 | Facebook Computers & Internet

1 Answer

I cant access facebook site in my internet explorer that i have upgraded to IE -8 till i cant access facebook.Reason showing is no pinging to the ip

1) Turn off your anti-virus for a moment and see if problem persists.
And then check anti-virus parental controls and see if they are set to block access to certain websites.

2) Re-start computer, and start pressing F8 key as computer restarts.
This will take you to screen asking if you want to start in safe mode.
Select yes, and select safe mode with internet connection.
When computer starts, then open IE8 and see if Facebook opens.
This will tell you if a program is interfering with access.
Then restart computer again and let it restart normally, to return to ordinary operation. Takes 10 minutes.

3) Go to start > Run > type in msconfig > click enter key > system configuration utility opens. Go to startup tab, and uncheck all boxes (do not uncheck boxes under Services tab).
Restart computer and then try IE8 again.
On the restart, your anti-virus might not automatically open, so click on desktop icon to start antivirus.
If facebook opens, then you can go back to msconfig and one-by-one put checkmarks back into boxes and then re-start to identify suspect program.

4) Go to start > Run > type in prefetch > click enter key > box opens > delete contents of box. These are temp files.
Go to start again > run > type in %temp% > click enter key > delete contents of box. If contents will not delete, then re-start computer and try to delete again, if contents will still not delete, start computer in safe mode and then delete contents of %temp% folder while in safe mode. Restart normally.
Open IE8 > go to tools > internet options > general tab > delete browsing history, cookies and all content.
Then try facebook again.
Takes about 15-25 minutes.

5) You are using IE8 browser. You can use more than 1 browser. I have 2 on my computer. Download Firefox browser and see if problem runs across browsers. I use Firefox as primary browser. Or you can download Google Chrome
Try the other browsers to see if problem is unique to your IE8 browser. Takes about 10 minutes.

6) Do a system restore back to date and time when you knew IE worked correctly. Back up your files to be safe. Go to start > all programs > accessories > system tools > system restore. Follow prompts. Takes about 18 minutes.

7) Back up all documents, photos, favorites, contacts, and make a full list of all passwords. List all your programs, and important information. Save all information on 2 different external drives, and/or at Mozy on-line storage. Set up a g-mail account and write down the password and check it twice and e-mail list to yourself with passwords etc.
Then re-install operating system.
Open g-mail and retrieve your list.
Takes 1 full day, and you need operating disk and drivers.

Mar 23, 2011 | Computers & Internet

2 Answers

I cant open my browser.if i open it my phone was restart

Its a virus.Run a virus scan and remove the virus with the help of a computer.

Feb 21, 2011 | Nokia Classic 2700 Cell Phone

1 Answer

I log in the internet & computer is taken over by a anti virus

First restart the system and boot the computer in safe mode with networking. Click- start- run -type msconfig go to the startup tab and then click on disable all tab. Try to download Adware antispyware and scan the computer. Also run the antivirus program.Delete browser help object in the registry by doing a regedit. Backup the registry before troubleshooting. Open Registry Editor and navigate to the following key:
HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Explorer \ Browser Helper Objects

Aug 18, 2009 | Computers & Internet

2 Answers

When I try to open facebook my internet explore shuts down

Sounds like you could indeed have a virus.

Try downloading the following program:, Installing it, running a scan, then restarting your computer to see if this helps. Hopefully this will pick up any infections and remove them. Let us know how you get on :)

Aug 04, 2009 | Facebook Social Network

1 Answer

Browser(Internet explorer) affected virus.not working.another browser opera working.operating system windows vista

Hey there, viruses are usually pretty easy to clean up. Go to the following link and save the file to your desktop. Restart your computer, hold in F8 as soon as it powers back on. This will take you to a screen that will enable you to start in safe mode. Select safe mode, when the desktop opens, click yes in the window, then install the file you saved (malwarebytes). Once installed, run a full scan, it will find a the files for the virus, then click on repair. You should be good to go. Let me know if you need anything else.

Jun 26, 2009 | Microsoft Computers & Internet

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