Question about Creative Labs Zen MicroPhoto MP3 Player

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My computer won't recognize the MP3 player to SYNC "

I have windows Xp, I haven't ever hot sync the mp3 player since originaly loading music on the player when I purchase it. I would like to add new songs to the mp3 player but can't since now my computer won't recognize it. I don't understand why it worked when I first loaded and now doesnt'

Thanks

my mp3 player won't sync to my computer

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  • HAAi
    HAAi May 09, 2008

    Hi!



    The link that I gave you somewhat didn't paste its full link.





    1. What did you do to load the MP3s before?



    2. If you're using a desktop PC, always use the USB port connection at
    its back. Make sure you're not connecting the Zen to a USB hub
    (possibility: minimal power when connected to it).



    3. Are you using Windows Media Player to sync it? If Yes, then I would suggest that you use WMP vesion 11.




  • Click Start, All Programs, and Windows Media Player.


  • If the menu is not visible, right click the top bar, then click Help > About Windows Media Player



  • 4. Temporarily remove other USB devices that are attached to the PC (it might be causing a conflict).



    5. If you already tried at every possible USB port at your PC and it's
    still not working then isolate the problem by trying it at a different
    PC.



    Hope to hear from you soon!

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