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I cant get the DCR-HC38 tape holder to close and go down what do i do to fix it?

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The problem is most likeley in the cameras tape detection circuitry and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If I can be of further help please click HERE.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Aug 26, 2010

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Sony handycam dcr-hc38 tape door wont close. fault code c:32:11


Try this if you are tech savy, if not you may want to take it to a person to have it fixed or send it off to sony.

1. unplug camcorder AC cord
2. remove fat battery from back of camcorder
3. remove slim battery from under the LCD (it's the size of a nickle coin)
4. wait 2 minutes
5. plug AC into the camcorder
6. flip the camcorder into VTR mode
7. tape should automatically eject
Found at : http://www.camerahacker.com/Forums/DisplayComments.php?file=Video%20Camera/Sony/DCR-TRV350_tape_wont_eject_C.32.11.html

May 31, 2011 | Sony Handycam DCR-HC38E Mini DV Camcorder

1 Answer

When I put my tape in the camcorder and close the metal door, the tape does not go down. but when empty, the tape holder do go down.


Hi, My Sony DCR-HC32 handycam's tape mechanism is giving me some problem. It ejects and the tape deck opens up properly but after putting a tape and closing it, the tape deck does not go in. I tried with or without tape but it doesn't go in. It is still open.
Can you please suggest how it could be fixed?
Thanks,
Pramod

Nov 26, 2010 | Sony Handycam DCR-HC32 Mini DV Digital...

1 Answer

Sony dcr-hc38. inserted tape. hear beeps. screen states to "reinsert the cassette". it continues and wont play or record --Solution #1- change the mechnical assembley of casete ...Can you explain how to do...


try it without inserting cassette if it closes correctly and doesnt load with cassette then 99% problem is with drum motor.look out for drum motor connector remove it clean it with pencil eraser and try again if it works, fine or just replace drum motor

Jun 11, 2010 | Sony DCR-HC38 Mini DV Digital Camcorder

1 Answer

ERROR C:32:11


GO TO REPAIRING INTERNAL PROBLEM

Sep 09, 2009 | Sony Handycam DCR-TRV140E Digital...

2 Answers

Tape holder will not close


I am no longer a Sony product fan - this is the most unacceptable performance of any of their prodducts I have ever attempted to use. I have NEVER been able to record ANYTHING with this. The very first cassette - gave me the 'moisture' flashing symbol, and the cassette would not eject. Then after reading a recommendation on this board, I removed and reinstalled the battery a couple of times and the cassette finally popped out - now it won't accept the cassette and close - PLUS will not accept my normal NPfh30 battery and keeps telling me to reattach the power source. and after nummerous tires and camera resets, tried the NPFH100 battery and it tells me that I can not use this battery in the camera. I still get a C:32:11 code and so far this is a non-functional - malfunctioning POS

Jul 19, 2009 | Sony DCR-HC38 Mini DV Digital Camcorder

2 Answers

DCR-HC38


Fail safe the drum may not be spinning free.

Jul 14, 2009 | Sony Handycam DCR-TRV280 Digital Camcorder

1 Answer

I have a dcr-hc38 that shows C:32:11 error and will not close?


eject mechanisum connect by a stip that one break u cant ching that strip u must u chaing mechanisum

Jul 04, 2009 | Sony DCR-HC38 Mini DV Digital Camcorder

1 Answer

Hi....


The dcr-hc38 is a minidv camcorder that usea a minidv tape. There is no "delete" on tape camcorders. You simply record over the tape. Or if you want to get rid of a recorded section on the tape you dont want, find out the exact minutes/seconds display of the section you dont want and just record over the section with the lens cap on.  To fully edit the tape, you will need to upload to your computer and use the editing software that came with your camcorder.

Jun 12, 2009 | Sony DCR-HC38 Mini DV Digital Camcorder

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