Question about Microsoft Windows XP Home Edition

2 Answers

Registry problems I have suddenly started seeing problems with my registry after running Norton Protection Ceter (I typically use whatever my husband installs not asking questions). We usually use Norton anyway but this is the software from ATT ameritech. When the problem occurred up pops a software called RegCure. Is this a safe software and do I need it when I have Norton? I have Microsoft Windows XP. I upgraded to service pack 2. Does anyone know ,, why use Silverlight from Windows and what exactly is it? I'm not quite as ignorant as I sound I once upon a time debugged programs with a computer science major (you know what it's like staring at a page over ad over not finding the bug and someone else comes up "its right in front of your eyes" well, I was that person. I also used Auto Cad (rel. 6. showing my age!) and programed using Fortran for design purposes. Now there are so many different software packages I just don't know what to use!nor what is safe! This pc is using Crystal which I know nothing about. My husband and I have our own pc's for my business and his job. Please if possible respond to

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 34 Answers

You dont need to use any software with norton . And the soft Regcure you are asking is a advertisment software which tells you to scan your pc and after scanning it tells you that you have some errors like registry error . You dont have to worry .

And for your other problems i can tell you by chatting mt yahho chat id is ankurya1985 .

Please rate me .

Posted on May 06, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,342 Answers

Silverlight is Microsoft's new media enhancement add on.
Read all about it HERE

RegCure is a very popular and highly recommended registry cleaner. It is part of the Norton Protection Suite. Go ahead and run it to clear up any registry problems you may be having.

Posted on May 06, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why can I not send attaxchment

This issue may occur if the Outlook registry key is corrupted. When other programs try to use the Outlook Simple MAPI interface, they cannot retrieve the required information from the registry.

You must first remove the corrupted Outlook registry key, and then perform a Detect and Repair operation to have Outlook rebuild the key. To do this, follow these steps:

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then press ENTER.
  3. In Registry Editor, locate the following subkey in the registry: HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
  4. Select the subkey, and then press DELETE.
  5. Click Yes.
  6. Quit Registry Editor.
  7. Start Outlook.
  8. On the Help menu, click Office Diagnostics.
  9. Follow the instructions on the screen to complete the repair.
Important: Above section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

Oct 13, 2016 | Computers & Internet

1 Answer

I have Microsoft Windows Vista, Home premium Version 6.0 (Build 6002: Service Pack 2), had Norton Internet Security. The Cursor jumps around and clicks in the middle of words or page, when typing, selects...

I would suggest using a different antivirus protection program.

Several great tools to use are:

Anti-Virus - Avast , its free and very reliable.
Malware Protection - Malwarebytes, it too is free and a scan every so often keeps your computer bug free.
Unwanted Install Protection - Spybot Search and Destroy, again it is free and will clean your registry keys and keep your computer protected from hidden installers.

Spybot S&D:

May 02, 2011 | Computers & Internet

2 Answers

Serial Number 129663400306 When Impurchased this model in April 2007 from Currys the package contained Norton Anti-virus software and I never subscribed to the service. I now run iolo professional...

Glad to help YOU!

I'd suggest you to download and to install REVO UNINSTALLER (it can be found HERE, scroll down and choose the FREE VERSION; or - if you want to buy it - you can choose REVO UNINSTALLER PRO...). It's a FREE software that does a great job!
After you will install it you double-click on the icon and on the main window you will see the applications currently installed on your machine; select Norton application and click on UNINSTALL (upper side of the window) and then select ADVANCED (the last option in the bottom). Let the REVO do its uninstall and click NEXT and SELECT ALL and when it's done select FINISH. That's it!
This software not that will uninstall the application(s) but will also clean the REGISTRY of the leftovers.

My best wishes!

Mar 16, 2011 | Computers & Internet

1 Answer

Word crashes during the phase between label address entry using the Avery toll Wizard and the printable word document with the labels once you hit 'finish'

If Word launches fine, but crashes or freezes when you perform some function it is possible your registry's data key has become corrupt.
To fix this, you must close Word and edit the registry as follows:
Go to start -->run-->type regedit and press enter key ,
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\ Word. (Note: the 9.0 refers to Word 2000, if you use Word 97, you will see 8.0, Word 2002 is 10.0, and Word 2003 is 11.0). Inside the Word folder, you will see a folder called "Data". Delete this Data folder and relaunch Word.
In many cases, there's some add-in you've installed that's causing problems (slow loading files, etc.) ... something that has to load with every document. One example would be Norton Antivirus, which includes an Office PlugIn that greatly slows Word down because it scans every document when you open it, which is totally unnecessary since Norton already scanned the documents when you added them to your computer. If you are running Norton, go into Norton's AV settings and you will see an option for the Office plugin -- remove that checkmark and see if that fixes your problem. However, if you are not using Norton, this is the kind of troubleshooting you will have to do, with any program you think might be affecting Word.
Another thing to check is the "fast save" option in Word. It is definitely NOT fast and causes major sluggishness in Word. Go to Tools>Options and click on the Save tab and remove the check from "Allow fast saves".

Feb 21, 2011 | Avery Computers & Internet

2 Answers

Slow computer start up


I'm sorry but that is typical of Norton. It is a very heavy and memory hungry program.
When it start it loads up all it needs to keep the computer safe. For example internet security, antivirus, update etc.

Norton is renownd for this and also taking over the PC.

The only thing i could suggest is adding more system memory to the computer so it will perform a bit faster.


Jul 15, 2010 | Dell Microsoft Windows XP Home Edition

4 Answers

My desk top computer is very slow in starting up and loading all programs. I have run norton antivirus and registry cleaner but nothing changed. I only have the necessary programs on startup, no extras....

i guess there are lots of junk files in your pc ., and you need to increase some virtual memory. you can delet all unwanted files and it will make your system fast. see the link below for step by step instructions.

Jan 30, 2010 | Computers & Internet

2 Answers

Registry editing disabled





Apr 05, 2009 | Microsoft Windows XP Professional for PC

2 Answers

How do i get rid of a W32.SillyFDC virus

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.

    If you use Norton AntiVirus 2006, Symantec AntiVirus Corporate Edition 10.0, or newer products, LiveUpdate definitions are updated daily. These products include newer technology.

    If you use Norton AntiVirus 2005, Symantec AntiVirus Corporate Edition 9.0, or earlier products, LiveUpdate definitions are updated weekly. The exception is major outbreaks, when definitions are updated more often.

  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

    For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

    For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.

  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
  4. Delete the autorun.inf file from writeable removable devices, if necessary.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to the following registry subkeys:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\"load"

  5. In the right pane, delete any values associated with the worm.

  6. Exit the Registry Editor.

Dec 18, 2008 | Microsoft Computers & Internet

Not finding what you are looking for?
Microsoft Windows XP Home Edition Logo

93 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2638 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18334 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides