Hi there Thanks for advance for trying to help me in my problem the problem is , I have an HP inkjet 3500 multifunction scanner/printer and it prints RED as YELLOW at all color combinations, with and without computer connected (color coping) even with a brand new color cartridge, it gave me on correct page, then it didn't print it right again
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Hi, As you said that you have already cleaned the print heads it could be the contacts inside the printer has gone bad. Its suggested by HP that if you get any error regarding the print head you should contact them and they will replace the printer. Please do so. Thanks.
Check the ink levels- it sounds like your Magenta is out- HP deskjets use CMYK to mix the colors- C = Cyan, M= Magenta, Y = yellow, K = intensity (black). Red is usually a blend of Magenta + Yellow- so if you don't have magenta ink in your printer, when you try to print out something in red- it will come out yellow
To customer of HP deskjet 990cki: I purchased the HP photosmart Plus B209 ~ January 2010. 3 months into, I have learned that when the color ink that you don't use evaporates, the black ink will not work at all, no matter what you adjust or clean.To make it work you have to purchase more color ink...on & on & on..$$$$. Neither HP nor Best Buy will refund my investment. Spoken with HP customer service reps. in the Philippines & Canada both being outside of the US. NO customer satisfaction. No refunds. I suggest Boycotting both corps.
ya hi, the nozzels must have got dried up and choked, put a few drops of hydrogen peraoxide on the nozzel for some time and then clean it, this will free the pores in the nozzel, be careful with the chemical, or take some proffessional assistance.. let me know
HI- I have the same problem with my HP deskjet D2330- I have a call into Apple about this and will post any solution I get here. My understanding of this problem after speaking with people at apple , is that the computer doesn't recognize the driver (even after downloading hte lastest supposedly MAcBook compatible driver from HP website). I have found several people with this problem so I am hoping they are correcting it! In the meantime- if you ahve found a solutio yourself could you post it here?