The Camera is starting zoom goes out and nothing more. I cannot see the old pictures.If battery is new, I can make one photo than it's over: 'new batteries please'. I give new batteries and I can see one photo or I can make one. than it's over. Please what can I do? Can You help me please?! Johannes
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There is something blocking the sensors for the lens position. This can something as small as a piece of sand. The motors and gears that move the lens are very small and delicate. You can send it in for repairs to www.unitedcamera.com
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).
I jeremy- i was having the exact same problem today. I phoned Sony repair, who then had me take out the battery and hold down the power button for about 30 seconds..reinsert the battery and power up. Didn't fix it. I came home and read some posts on here. I ended up trying the gently twist the lens as it was zooming in and out..I twisted a little and pulled a little. About the third time, it worked. (I also held the power button down with the battery in, just to try..maybe that helped, too). Sony wants flat fee of $91 to fix..is that what they told you?
Take battery out and clean terminals on Battery and in Camera [An eraer on end of pencil is good for this] Make sure battery is fully charged. or Take to a dealer and ask for a fresh battery to try of it works replace the battery. If none of this works and the camera is over 1 year old [out of warranty] replace the camera.
Having using standard LR6 batteries in a Canon before you will only get 3 or 4 pics max before it drains the batteries. You really need high power AA's like 2300mAH+ rechargeables for any good performance or Lithium AA's
It looks like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
I found out the hard way that you should never use alkaline batteries in a Digital Camera. I thought my camera had a fundamental flaw (power kept going off whenever I tried to take a photo or record a video and the shutter blades half closed) even though it was only 2 months old. I nearly wrote it off but all along the problem was that I was using alkaline batteries, which incidentally were enclosed with the camera in the box!! Once I switched to NiMH (Nickel) batteries the camera worked fine and the fault completely vanished! These NiMH batteries are avaiable in most electrical shops i.e currys/comet in the UK. They must be charged before use. They are more expensive than alkaline batteries (£8-£9 for 4) but as they are rechargable they last a long time.