Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator
The ice and water dispenser is not working - lock out is unlocked - there does not appear to be power to the dispenser, but, there is power to the refrigerator. What needed to be replaced?
This is a known manufacturing defect. The problem is that the wire that some of the wires that run between the door and the rest of the refrigerator have broken and, believe it or not, the only solution is to replace the entire freezer door. Whirlpool is covering the cost under a hidden warranty...call them and describe the problem.
Posted on Jul 20, 2008
PLEASE CALL ME I NEED HELP REPAIRING THIS OR EMAIL ME MY NAME IS DENNIS MOE, DMORELLI@NEWLIFECHURCHSB.ORG OR 805 680 8815
Posted on Oct 12, 2011
You can fix this prolem yourself it you are handy. The wires breaking was quite puzzling when I encountered it. I spliced the wires together and reinforced the wire housing from the door to the body of the refer. Nice to hear that they are covering the repair though.
Posted on Sep 04, 2008
I am having the issue too. I found on another site that it might be a bad switch inside the controls. You have to pop off the cover to get to it.
Posted on Jun 05, 2008
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Posted on Jan 02, 2017
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Check that the dispenser is not locked. Some models have a lock feature that deactivates the dispenser levers and control buttons. The lock button is on the dispenser front cover. This feature controls unintentional dispensing during cleaning. Press the "Unlock" or "Locked" button to reactivate the dispenser levers and allow dispenser function. You may need to hold the button for 2 to 3 seconds. http://whirlpool.custhelp.com/cgi-bin/whirlpool.cfg/php/enduser/std_adp.php?p_faqid=110&p_created=1147725595&p_sid=lTIkCMOi&p_accessibility=0&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzEmcF9wcm9kcz0xOTkmcF9jYXRzPSZwX3B2PTEuMTk5JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9d2F0ZXIgZGlzcGVuc29y&p_li=&p_topview=1
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