Question about Dymo LetraTAG Thermal Label Printer

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The tape on my Dymo LetraTag 2000 will not advance. I just put new batteries into the label maker.

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  • 2 Answers

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Posted on Jan 02, 2017

  • 19 Answers

SOURCE: won't print

Here is the Dymo site for this issue:
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_alp.php?p_li=&p_accessibility=0&p_page=1&p_cv=&p_pv=2.22&p_prods=21%2C22&p_cats=&p_hidden_prods=&prod_lvl1=21&prod_lvl2=22&p_search_text=&p_new_search=1&p_search_type=answers.search_nl

Type "light print" into the search box and the first result is the link you are looking for.
Here is the text of the link:

Poor Print Quality from Electronic Labelmaker trnsp.gif Question I have an electronic labelmaker that is printing poorly. The print on the label is either very light, incomplete, or striped. How can I resolve this?
trnsp.gif Answer Proceed with the solutions listed below if you have an electronic labelmaker. If you have a LabelWriter printer that is printing poorly, click here.
Solution 1:
Replace the existing batteries with a new/fresh set of alkaline batteries. The print head requires a significant amount of battery power to ensure proper printing on the label. Light print on the label may be an indication that the batteries need to be replaced.
Solution 2:
Replace the existing tape cassette with a new tape cassette. Light printing may be an indication of bad label stock.
Solution 3:
Using the special brush supplied with your labelmaker (located on the inside cover of the cassette compartment) or a cotton swab with a soft solvent (e.g. rubbing alcohol), carefully clean the transporter roller and print head. Dust, dirt, or glue may accumulate on the rubber transport roller or print head inside the cassette compartment and adversely affect print quality.
If the solutions listed above do not resolve the problem, please contact DYMO Technical Support to obtain a Return Material Authorization (RMA) Number.
Obtaining a Return Material Authorization (RMA) Number:

  1. Click the Ask a Question tab at the top of this FAQ.
  2. Fill out the email form completely and include the following information in the Problem Description field:
  • Full Name
  • Full Shipping Address (No PO boxes)
  • Phone Number
  • Date of Purchase
  • Model Name/Number

-hope this helps.

Posted on May 19, 2008

  • 2976 Answers

SOURCE: How do I change the tape in my dymo QX50 label maker?

Where the cartridge has a hole in it, make sure the tape is IN the print head, not over or under it. Also, check the type & color of the tape. They have some strange combinations that are only visible under certain conditions.

Posted on May 23, 2009

SOURCE: Can I buy a new print roller for my DYMO LetraTag

You will need to contact Dymo at 1-800-640-6944 to inquire about the LetraTAG print roller as it is not available online. You can contact them Between Monday to Friday: 9am - 5:30 pm Eastern

Posted on Aug 07, 2010

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1 Answer

Letratag showing tape jam. Have changed batteries and tape roll


there's a paper jam inside the mechanism of thermal label printer, if you can do open it, clean it also, just be careful to put it again.

Feb 12, 2011 | Dymo LetraTAG Thermal Label Printer

1 Answer

When typing the print is faded


Dymo LetraTAGs are thermal printers, so they don't use ink - just batteries and LetraTAG tapes.
When the print starts to fade it's time to put new batteries in. When the batteries are running out the text fades first even when the motor is still feeding tape.

Jan 31, 2011 | Dymo LetraTAG Thermal Label Printer

2 Answers

I have the dymo letratag. no letters come out on the paper. I can not find anywhere to put any ink.


LetraTag label makers are thermal printers, so they don't use ink - just batteries and LetraTAG tapes.
When the print starts to fade it's time to put new batteries in.

Jan 29, 2011 | Dymo LetraTAG Thermal Label Printer

2 Answers

Can I buy a new print roller for my DYMO LetraTag label maker?


You will need to contact Dymo at 1-800-640-6944 to inquire about the LetraTAG print roller as it is not available online. You can contact them Between Monday to Friday: 9am - 5:30 pm Eastern

Aug 07, 2010 | Dymo LetraTAG Thermal Label Printer

1 Answer

Dymo letratag 2000


Dymo don't do spare parts for their machines - because most of them are so cheap now that it's much cheaper to buy a new one than it is to repair them.

This is especially so for the LetraTAG machines which are the cheapest in the Dymo label maker range.

For that price it's a no-brainer - if the display is unreadable just buy a new one!

Apr 26, 2010 | Dymo LetraTAG Thermal Label Printer

1 Answer

Hi I'm wondering if the Dymo pocket will take a tape, so that I can iron labels on to clothing or even be stitched on. If so what would the cassette be called. Thanks


The Dymo label printer capable of printing iron on tape is the Dymo Letratag. There are a couple of model printers

Dymo Letratag - handheld model
Dymo Letratag - desktop model with qwerty keyboard

and the Dymo 18771 Letratag iron on tape is the tape cartridge available.

Jan 21, 2010 | Dymo LabelPOINT 100 Thermal Printer

1 Answer

How do I change the tape in my dymo QX50 label maker?


Where the cartridge has a hole in it, make sure the tape is IN the print head, not over or under it. Also, check the type & color of the tape. They have some strange combinations that are only visible under certain conditions.

May 22, 2009 | Dymo LetraTag QX50 Thermal Label Printer

1 Answer

Changing ink?


I had the same problem. I just put in new batteries and it is printing fine. Are your batteries low?

Apr 06, 2009 | Dymo LetraTAG Thermal Label Printer

2 Answers

Dymo Letra Tag


I have to assume you are pressing the print button. That being the case, either your batteries are weak or the tape is empty or jammed.

Aug 28, 2008 | Dymo LetraTAG Thermal Label Printer

3 Answers

Dymo letra lable maker,


there is no ink in the letratag. just replace the tape and/or the batteries.

Oct 04, 2007 | Dymo LetraTAG Thermal Label Printer

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