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My asus will not recognize my password and obviously i can't get by the welcome screen to change it

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  • dcmann6 Aug 26, 2010

    i have an asus eee pc model 1015 ped. I've done all the setups and put in a password on the welcome screen.It was working and i've already been online and set up firefox, added favorites etc...now when i go onto welcome screen it won't accept my password and i cant get past the welcome screen. I've tried caps non caps everything. Boots up fine, just stuck on welcome screen.

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  • Master
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Are you sure your putting your password in correctly? Make sure you don't have the caps lock key on. Do you have any other windows accounts you can log into? If you have windows xp, your only options are the ones in this article. If you can't do that then you will need to back up the data on the hard drive by removing it and putting it in another computer. Then putting it back in and reformatting and reinstalling windows. Here is the article on how to try and reset your password:
http://support.microsoft.com/kb/321305
Thank you,
Lee

Posted on Aug 26, 2010

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  • ASUS Master
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Hello and welcome to Fixya!
U will need to remove the computer side panel (1st disconnect power cord from computer or wall, very important) and remove the silver button battery for the CMOS on the main "motherboard", this is what maintains the memory of the password you installed, leave the battery out and then wait for 5 min's and reinstall, password is erased

Posted on Aug 26, 2010

  • yadayada
    yadayada Aug 26, 2010

    please try what i asked, then start in the safe mode, the hot key is listed in the user manual of the computer, it is diff with every brand.

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