Question about KitchenAid KSM150PS Artisan Series Stand Mixer
Our brand new kitchen aid mixer model no: KB26G1XPT has problem with its speed. when turned on (stir) it rotates slow and then pick up speed and then to a full stop. if you try to switch it to other speed it does not run unless you turn it off and switch it on again.
same speed is attained even if you switch to other speed settings (starts slow and picks up speed then stop).
do i need to replace the speed controller?
I would recommend that you first check the Hall Effect sensor
which determines the mixer’s speed. I had this exact problem and I
actually went out and bought another Hall sensor for about $13. I
replaced the original sensor and made sure that the connection between the
sensor and control board was nice and snug. My mixer worked as good as new! But
I was curious to know if my original sensor was defective, so I put it back in
mixer and again made sure all of the connections were snug and tight. Guess what?
My original sensor also made my mixer work! There was nothing wrong
with the original Hall Effect sensor except that the connection between the control
board and sensor was not tight--unfortunately I didn't check the connection
before I decided to buy another sensor. My guess is that the connection between
the control board and the sensor probably loosens or comes undone over time
from use and vibrations. To fix your problem:
1. Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312.
2. You'll need a phillips head screwdriver to open up the mixer gear case cover.
3. Make sure that the connection between the control board and sensor is absolutely tight and snug.
4. Also, make sure that the orientation of the sensor is correct. It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again. I actually found the right sensor orientation through a little trial and error. But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.
5. This whole process probably takes about 10-15 minutes to perform.
6. Finally, use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.
Posted on Mar 21, 2009
I have the same problem. I contacted KitchenAid they blew me off with
"I am sorry to have learned you are experiencing problems with your KitchenAid product.
Your model and serial number indicate that your 2005 model Stand Mixer is outside of the warranty period, however you may find the part or repair for your appliance locally by contacting an authorized repair center in your area. To locate an authorized repair center please click on the following website link:
They obviously have a defective poor product now and will not stand behind it!!!
Posted on May 10, 2008
Always at high speed. Loose connection at black connector of Hall Effect sensor. I shoved a piece of the red tube of a WD-40 spray can into the space and fixed it.
Posted on Mar 28, 2010
Thank you joyofbaking for this solution. A loose connection on the Hall Effect Sensor was the problem. Even though it looked secure, I unplugged it and plugged it back in and it works like a charm.
Posted on Jul 22, 2009
Same problem. Always keep it unplugged went in today and it is now doing this.
Anyone get this fixed yet?
Posted on Aug 16, 2008
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Posted on Jan 02, 2017
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