Question about Brother HL-4070CDW Printer

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HL Brother 4070 CDW printer- printer indicates paper jam in the back of the printer. There appears to be a roller with printer images on it but it's bittle paper (also as if burned) and I can't remove it. What should I do? This is a church office and this printer is used constantly.

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Printers are never easy or fun to work on. If you have someone handy in the Church, you might impore them to help. If you can't clear a paper jam from the front, the unit will have to be taken apart.
You might have to have a computer repair shop assist you, but have the preacher summons the members in hopes of finding some free help first. Here is an excerpt from about paper requirements:

Recommended paper Europe Plain paper Xerox Premier 80 g/m2 Xerox Business 80 g/m2 Recycled paper Labels Envelope Xerox Recycled Supreme 80 g/m2 Avery laser label L7163 Antalis River series (DL) USA Xerox 4200DP 20 lb Hammermill Laser Print (24 lb=90g/m2) N/A Avery laser labels white #5160 Columbian #138 (COM10) 2 Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable. Use paper that is made for plain-paper copying. Use paper that is 75 to 90 g/m2 (20 to 24 lb). Use neutral paper. Do not use acidic or alkaline paper. Use long-grain paper. Use paper with a moisture content of approximately 5%. This printer can use recycled paper that meets DIN 19309 specifications. CAUTION DO NOT use ink jet paper because it may cause a paper jam or damage your printer. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the printer. (To help you choose which paper to use with this printer, see Important information for choosing your paper on page 177.) 7 Printing Methods Types of envelopes Most envelopes will be suitable for your printer. However, some envelopes may have feed and print quality problems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test one to make sure that the print results are what you want. Brother does not recommend a particular envelope because envelope manufacturers may change the envelope specifications. You are responsible for the quality and performance of the envelopes you use. Do not use damaged, curled, wrinkled, irregularly shaped, extremely shiny or textured envelopes. Do not use envelopes with clasps, snaps, tie strings, self-adhesive components, windows, holes, cutouts or perforations. Do not use envelopes that are of a baggy construction, not sharply creased, embossed (have raised writing on them) or pre-printed on the inside. Do not use envelopes that were previously printed by a laser printer. Do not use envelopes that cannot be arranged when put in a pile. Do not use envelopes that are made of paper that weighs more than the paper weight specifications for the printer. 2 2 Do not use envelopes that have been badly made, with edges that are not straight or consistently square. If you use any of the types of envelopes listed above, they may damage your printer. This damage is not covered under any Brother warranty or service agreement. Note · Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. · Do not print envelopes using duplex printing. · You must choose the same paper size from your application as the paper in the tray.

In case you don't have a manual for this printer, you can download one here:

Good luck, hope this helps, and thanks for using FixYa.

Posted on Aug 26, 2010


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