Question about HP Photosmart C4100 series
You might have solved this issue by now, but same thing happened to me and I simply removed the cartridges and any of the leftover orange debris on each indivdual ink cartridge from those removable tabs might cause your issue. I scraped it off and the first time I reinserted the cartridges the issue was solved
Posted on Dec 27, 2010
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Posted on Jan 02, 2017
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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