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Vertical red rectangle - PC Desktops

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I would love to help however I'm not sure I understand exactly what it is you are having troubles with. If you could give some more details then we can help you.

Posted on May 06, 2008

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http://us.acer.com/ac/en/US/content/model/PT.SJWP2.001

The 'second door' you indicate, sounds to me like the metal rectangle that is left in the metal framework, of the computer case.

With the Front Panel removed, the metal rectangle should have holes, or a hole in it, or slits.
A metal screwdriver is used in the hole, or ****, to pry on the metal rectangle.

Usually at the Top. The top edge is pried out a little, then pushed back in. The metal rectangle is worked back, and forth.
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W-A-T-C-H the edges. They can be SUPER sharp!

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Red vertical line.


Hi,

I will give you a small step through which you would be able to know whether its a hardware or its a software issue.

You need to log in to the BIOS. Do not change anything in the BOIS just check whether you have that red line in the BIOS.
If you see the line while you are in the BIOS, that means its a hardware problem and you need to contact the manufacturer (In this case HP ). You should get a replacement if its under warranty.

If you do not see the red line in the BIOS than it is a software issue and you need to start with reinstalling the Display drivers.

Note : - Steps to go to BIOS. ( Dont change anything in BIOS )
Turn off the computer
As soon as you turn it on start tapping the key "F2". ( "Del" in some brands).

Hope that will give you a good insight.

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