Question about Amcor PLM-14000E Portable Air Conditioner

5 Answers

I have a amcor portable AC Model # CF14000E and it makes a loud wirring noise when AC is on. I checked the fan and it spins freely. Also noticed that when I block the outlet it changes pitch. The box was damaged when we recieved it but unfortutally we didn't return it due to a delay with vacation timing.

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  • seasmith730 Aug 26, 2010

    Idont have a warranty. I tried to open the unit but had a problem disconnecting the top of the front cover from the back section. Could you explain how to open the unit ao I can check for ant damage or disloged venting?

  • seasmith730 Aug 26, 2010

    I don't have a warranty. Again how can I open up the unit tp check for any misalignment or blockage??

  • seasmith730 Aug 26, 2010

    I removed the side and back screws but I cant separate the front cover at the top. I removed the front grill and could check the fan which rotates freely but again I can't totally remove the front cover. Any suggestions?

  • seasmith730 Aug 26, 2010

    please respond to my last question.

  • seasmith730 Aug 26, 2010

    Ive been in contact with Guru Caroldon and hav'nt recieved the answer i am looking for please repond to my last question . If you need a repeat let me know.

  • seasmith730 Aug 26, 2010

    The filters and condensor coils are in perfect condition. I still have an open question...How do I separate the front cover from the back portion of AC unit??? Please respond to my quastion so I can open up the unit and check for any internal damage.

  • seasmith730 Aug 27, 2010

    I still have not recieved a answer to my repeated question How do I separate the front panel from the unit so I can check te inside for any damage. I have asked this question several times and have NOT recieved an answer. I removed all the screws along the bottom, sides and back but can not separatethe front panal from the unit. The lack of response concerns me Is there anyone who can answer my question???????????????? Isthere a illastrated picture and/or description o show how the front panel is removed?

  • seasmith730 Aug 27, 2010

    So far I have not recieved any advise on how to remove the outside casing. I remoed all the screws but still can't remove the top section from the back casing. please advise how this can be accomplished.this is a repeated request with no helpfull response. Thank you HELP

  • seasmith730 Aug 28, 2010

    I still can't an answer to my original question... How do I separate the front cover at the top of the unit. I have removed all the obvious screws but can't find a way to remove the top section so I can inspect the internal componants.

  • seasmith730 Aug 31, 2010

    I still didn't a anawer to my repeated question. How do I separate the front cover from the unit? If you can't answer this question please say so this is getting very frustating...

  • seasmith730 Sep 02, 2010

    I am still locking for a answer to my repeated question. How do I separate the front cover from the main unit of the A/C? If you can't answer my question please say so. I am getting frusted due to the lack of response.

  • seasmith730 Sep 03, 2010

    Is there anyone on your team that can help mr? I've been trying to get an answer to one question for over a week. How do I separate the front cover of the A/C uint form the main cabinet. If no one can answer please say so so I can move on. I also don't want to pay he $6.00 fee for no response to my question.

  • seasmith730 Sep 07, 2010

    I still haven't recieved an answer to my qusestion ... How do I separate the front panel from the rear cabinet??? II have asked this question several times and have not had a response yet. If you can't answer please say so and I can move on.

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5 Answers

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  • Master
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I think the damaged case is to blame ...and the noise is from vibrations ...try to see if there is a case available to replace ..also check the drainage ..cause if the drainage is not good..any water accumulated may cause problems ..strange noise..and even stopping the fan ..

Posted on Aug 29, 2010

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  • Master
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Here are a couple of reviews,one complains about loudness.Although on the news there was an article about a company fabricating good reviews for places which I always wondered if that was going on.
http://www.portableacguide.com/unit/Amcor-PLM14000E
Here is a link to Amcor's website...kinda.I don't know how to say it but there is no actual Amcor,they are produced by the people on the link.The page I have daisplayed,shows other peoples comments and suggestions about repair.At the bottom there are links that won't get you very far either.
http://amcorairconditioner.com/
Next,I called 1800-555-1212.It is the information number similar in all locations however,the 1-800 version is free whereas you have to pay to do it locally.If there is a company out there with a toll free number of any king(877,866)it will give you the number.I am not sure if many people know that.Anyhow,nothing there either.I looked up yellow pages directory for the company name and town,state which also resulted in nothing listed(163 listings).Here is that link.
http://www.yellowpages.com/clarkson-ky/kentucky-webworks-inc?g=Clarkson%2C+KY&page=6&q=kentucky+webworks%2Cinc.
On the second link,some people suggest who will repait it.If your a/c is less than 90 days old,there should be some kind of warranty service available AT LEAST.If it is fixable anyhow.Seeing how many roadblocks I have encountered just to find anything,you should not get your hopes up too high.Some appliances are just made loud sometmes and there isn't much to do about it.For a stand up a/c I would not expect it to be as loud as it seems to be since you were willing to post here.All I can suggest is if you can,open up the back,turn it on,and hold your hand on the coils lightly to see if that helps.When you block the outlet,it will change pitch though.If you want to know why,it is a complex formula but you can google 'venturi effect',or just take my word.lol.So the whirring could be slight vibration on the coils,or something to do with the fan,something loose.Since it is new,the bearing in the fan should be good and should be protected enough so that the whole machine would be all busted up.If you are not successful with a warranty at least free look at,you may want to consider the BBB or a consumer lawyer's opinion.Wish I could do more.Good luck! Greg

Posted on Aug 28, 2010

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  • Master
  • 3,083 Answers

A friend of mine had one similar to this, and there was physical damage, allowing the fan to slightly hit part of the plastic frame. It was inside the unit, and a real pain to fix, since we had to take it completely apart to jury rig it. Anytime you have physical damage, you have to find the location of the noise, and discern the problem.
One thing you can suspect is that it concerns the fan, compressor, motor, or bracketing for them, so that's where you're going to mainly look. Not an easy or fun job...I would try for a refund, myself, if possible.
Good luck, though, and hope this helps.

Posted on Aug 27, 2010

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  • Master
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The compressor needs to be checked.If there is loud noise the compressor can be the reason.The other possibility is dirty condenser coils .But if the AC is new then coils getting dirty is rear but still get it checked.If the coils are dirty then it can make the noise. Also check the filter,if the filters are dirty then it can be the other possibility of loud noise.Clean the filter and recheck if noise is heard.If the filter is cracked or very old then it has to be replaced. -------- Thanks.

Posted on Aug 26, 2010

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  • Amcor Master
  • 17,129 Answers

I think you should have reported the matter and got the replacement for the damage as it seems that the inner flow of the vent is choked.The vent could have alttered inside by the damage and so the misalignment has caused the aero dynamics to change resulting in the noise levels.
If you can track back the cold airflow vent and also the fan blowing through the cooling pipes , it will indicate the origin of the noise.
If the cooling fins are damaged or the vent blocked then decide if the warranty still holds, if so get the priviledge of the warranty.
Hope you decide on these views.

Posted on Aug 26, 2010

  • Donald DCruz
    Donald DCruz Aug 26, 2010

    can you open the sccrew on all sides to see if the panel comes out. Also if the front grill is removed then you can see for visible damages. If not check from the back side.

  • Donald DCruz
    Donald DCruz Aug 27, 2010

    In the open condition would you be able to switch on and see for the source of the noise.It will be better not to touch the pipes for damaging it resulting in leakage of gas . Sojust check this out , look if the fan is not ale to take in air , or after removable if the noise is less.

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