Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE side by side- water and ice dispenser are not working. 5 yr old refrig/freezer.

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This would be your inlet valve located behind the rear access panel. Rate me if I am correct, thanks!

Posted on Aug 26, 2010

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Posted on Jan 02, 2017

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GE frig not cooling, both refrig and freezer. started with ice/water dispenser not working.


WR55X10942 Main Control Board52e4d6c5-ad89-4088-a58d-197046dcc25b.jpg
WR55X10942 Main Control Board This sounds like motherboard failure. I am not sure what your model number is but that will be important should you have someone to help repair your refrigerator. These problems are common on the Artica Profile Models. I will be here to help you repair if you should choose, Thanks Sea Breeze

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .

May 02, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .

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The water can only come from 2 places, the drain is blocked or the ice maker is over filling.The temps are too good to have any other things going wrong. Let me know, Thanks, Sea Breeze

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you did not say which brand, how old, or the model. But if your refrigerator is cooling properly..check the water resevoir behind the crisper drawers. It may be frozen up. I have seen this many times. You also have to check both soleniods on the water valve ( supply ) and the filter valve, if yours has a filter valve. I can't tell without model and make etc.

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The same thing happened to me. If you pull the refrigerator out and remove the large silver panel, you will see the water lines on the left. The line going to the ice maker was fine, but the line going to the water dispenser was split. You may have the same issue.

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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