Question about Samsung RF265AA Bottom Freezer French Door Refrigerator

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My ice maker stop producing ice. I have tried all the reset diagnostics and manufactorers recommendations. I have water , freezer temp is set correctly, filter has been changed. It accually produces a few cubes every once in a while, but only about 4 or 5 at a time. It would make sence to me therefore the shutoff lever might be the culprit but I don't know how to trouble shoot it.

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This would be your inlet valve on the back behind your access panel, or your tube shoot has ice in it. Either way your inlet valve is going bad or completely bad. Rate me if I am correct. Inlet valves run anywhere from 25 to 50 bucks easy to change. Good luck.

Posted on Aug 26, 2010

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Posted on Jan 02, 2017

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My kenmore refigerator ice maker stopped making ice.


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Ice maker makes ice but freezes before it can be dispensed so the dispenser is always clogged with frozen ice. Cleaned out the ice maker and started over but same results. The temp is set at 38 for the...


Hi, The freezer should be "0", the possible clogging you have could be a leaking water valve or an over filling ice maker. I would have the ice maker checked for volume of water dispenser during harvest, should be 5.5 oz. (2/3 cup), if more the 6 oz. the ice maker is bad. If fails to stop filling or leaks/drips, replace the water valve behind the unit.
I hope this helps.

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My ice maker has stopped producing ice - I have a whrlpool fridge freezer


Causes are:
1. Check shut off arm- If it fails to move due to lot stored ice cubs, remove some quantity of ice cubs.
2. Check the water pressure. Due to lack of water, it may stopped producing ice.
3.Check freezer temp: must be around 5 degree.
4.Check water hose has no leak. due to scarcity of water, ice maker could stop making ice cubes.
5. If water valve defective ice cube could not be made. To check the valve please follow this step.
Locate your ice maker, remove the ice bucket. Pull the coveroff the end of the ice maker. Locate the holes "V" and "L". Take a paper clip(jump clip) and tape. Straight the clip and put tape in middle. Hold the tapedside and insert the clip into "V" and "L". This sends the power to watervalve.If water goes into ice maker, water valve is good.Hope, is it helpful?

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1 Answer

Ice Maker stopped working -- new fridge 3 months old.


Good day,
Icing could be one problem. The first thing to test is the water supply to the machine. Shut the house off at the meter. Remove the line from the water valve at the machine. Insert the line into a bucket while someone else turns on the water at the meter for a 15 second count. It should come out forcefully, not weak or just dribbling.
If it's bad, then the line and the fittings where it connects to the house supply should be inspected, and cleaned or replaced as needed.
If it is O.K. and the machine is under one year of age, it is under warranty and you should call your selling dealer for a free service call.

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1 Answer

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not usually.there maybe an issue with the water supply.or the water supply valve,there should be a reset button on the ice maker hold that about five seconds to see if the ice maker will reset and fill with water if this does not work then the ice maker or main pcb board needs to be replaced.i hope this is helpful.please let me know how things go for you.

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1 Answer

Ice Maker Has Stopped Making Ice


Hi: I didn't see the simple first solution to try in your list. The ice maker is thermally protected. It won't make ice until the freezer is at 0degrees F. Set your freezer lower in temperature. It may seem cold to you but it has to be at 0degreesF. Frozen at 32 degrees wont cut it. Please don't open the door every 5 minutes to see if it's made ice, as it will raise the temperature. It appears in your question that you listen for the ice to drop. That's the right way. Give it a day to drop in temp. before resetting the temp. This is a free try before you have to call a technician. I hope this helps, Jeff

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Ice maker doesn't make enough ice to supply two senior citizens. This is the 2nd refrigerator we have had installed this month. What can we do to increase the amount of ice it puts out. The ice bin has...


Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:
  • Set the freezer temperature display to a lower setting. Freezer temperature must be 5 degrees Fahrenheit or less for the ice maker to work properly.
  • Make sure that the water valve on the refrigerator water supply line is completely open. You can find the water valve where the refrigerator water supply line taps into your house water line.
  • If you have a water filter in your refrigerator, change the filter cartridge. For instructions, see your Users Manual.
If you want your freezer to produce more than 120 ice cubes in a day, try the following:
  • An ice maker typically makes 1 tray of ice every 90 minutes. To shorten the amount of time the freezer takes to produce a tray of ice, set the freezer temperature display to a lower setting.
  • If your refrigerator has a Power Freeze function, press the Power Freeze button to speed up the ice making process. In the Power Freeze mode, both the compressor and the freezer fan run for 10 hours continuously. The ice making interval is reduced from 90 minutes to 55 minutes. If the ice bucket fills in less than 10 hours, Power Freeze stops automatically.
NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

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check and reset the temp in the ice maker freezer coils them self's

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