So just recently I took my BB pearl out of my pocket and the key pad didn't work, the roller ball did but the key pad didn't. after a while my key pad came back and started working. but now it keeps doing things and activating menus and all that without me doing anything, I'll just set it down on a table and watch it rapidly scroll through menus and open stuff and do all kinds of stuff without me touching it at all.
help please!! I want my pearl back to its old, not possessed self!
I had a similar problem before and it turned out on of the side buttons had jammed so it was doing all sorts of mad stuff. to fix this is just pulled the side panel off cleaned out any dirt/dust and made sure the button was pushing in and coming back out without obstruction. this sorted out my "possessed" blackbeery issue. hope it helps
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There is probably some corrosion underneith the center dome cover on the select button. It is held on by some tape. Simply remove the track ball then remove the center select button dome and clean/scrap both sides with a small screwdriver and reinstall. You will probably have to retape it down. This should get you up and running in no time.
This might be because of Hardware issue you need to walk into the service center to get it repair.
For your track ball:-
1) Go to menu
2) Select Option's
3) Select screen and key board
4) Make Horizantal and vertical sensitivity to 100, Still not working you need to walk into the service center.
I had the same thing happen. Tried everything to fix it. Finally, after a couple of hours of troubleshooting, I just gave up and went and put in on the charger. When I did that it fixed it. Have no clue why but it did.
It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.
If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball: