Question about Toshiba Satellite L45-S4687 Notebook

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The power cord for external speakers instead of the laptop power cord was plugged into the power jack on my laptop. That was undone and correct cord was plugged in however the unit will not power up now at all and the lights indicating the battery is charging does not come on. Could this be a battery issue or a motherboard issue?

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Hi There,

Your battery is almost surely just fine. But, your DC Power Jack has been damaged in at least one and possibly two ways.

1. The interior contacts or pins have been bent or broken.
2. The incorrect plug in caused a short on the motherboard and took out the cicuit paths for operation of both power and charging.

I am a pro laptop repair specialist and I use several different Power Jack repair vendors on eBay and have had only good experiences with all of them. While it's againt FixYa policy for me to recommend a specific vendor, you can go to eBay and in the search window type "Laptop DC Powerjack Repair". I suggest you compare pricing and ratings of the vendors by users and select an appropriate one.

If your laptop is still under warranty, contact Toshiba and they'll handle the replacement for you.

Good Luck

Posted on Aug 26, 2010

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Posted on Jan 02, 2017

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