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TomTom GO720 displays connected to PC screen when turned on and will do nothing else. When connected to PC, the PC does not recognise any TomTom connected

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  • tmiddlem May 08, 2008

    The conditions in the suggestion don't quite match. My TomTom thought it was connected to PC without being connected.

    A new motherboard has solved the problem.

  • ninushka Sep 07, 2008

    green light is on but the screen remains the same, a picture of the tomtom on a light green background

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Hi, i have just been given a tom tom 720 which isn't working. I suspect it has got a serious problem but would be grateful for any comments which you have about the problem.When turning on the tom tom it...


You could try gently inserting a straightened paper clip into the small round reset hole in the base of the Go720 and pressing/holding slightly on the reset button for c.6 secs. This should reset most basic problems.

Do you have the TomTom Home software that was supplied with the TomTom machines - if you open that on your PC and then attach your TomTom via the supplied cradle or USB lead it should provide a screen asking you if you want to connect to PC. If it boots straight past this you would normally reset it, as above, then restart and accept the question. This should then check the software on the device for updates etc.

Otherwise if no screen display it could just have been dropped and damaged, might be worth opening up to check if the backlight has been broken, though I'm not sure you can get spares (certainly not from TomTom). There is a firm at www.satnavrepairservice.com who will quote you for repairs that need parts.

HarrisonIT

Apr 06, 2011 | Tomtom GO 720 GPS Receiver

1 Answer

Go720 will not turn onbattery charged and plugged


charge it for a few hours via the usb cable to your computer, then press and hold the power button for up to 15 second.

if that fails, let me know and i can give you a few other options to try, but this work 99% of the time if the unit hasnt been damaged in any way.

bill de1a94c.gif

Dec 01, 2009 | GPS

3 Answers

I HAVE A TOM TOM GO 720 I SWITCH IT ON NO PROBLEM BUT WITHIN 30 SECONDS BATTERY WITH A YELLOW I IN A TRIANGLE COMES UP AND GOES OFF


The GO 720 charges quite slowly when attached to the in-vehicle cigarette lighter cord. If you have a USB attachment (that allows you to connect the GO720 to your computer) just insert the GO720 into the USB cradle - you don't have to turn it on - and let it sit there for about 10 hours. You should see the green light on the GO720 indicating that power is being received. In fact, I don't think you even need to turn on the computer, as power is always fed to the USB circuit. If you see the green light, then the GO720 is being charged. I think your GPS just needs a good charge.

Nov 22, 2009 | Tomtom GO 720 GPS Receiver

4 Answers

Tomtom GO 720 won't connect to tomtom home


hold the reset button in for 15 seconds located on the botton of the tomtom,plug in the usb then the tom tom and turn on this should slove your problem

Feb 12, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom go720


most of ebay purchases are sold with maps from other devices and then played with alittle to get them running on your device, so when you update, say bye bye to your map, do not update if you buy from ebay, unless you buy the real map then your fine

Aug 13, 2008 | Tomtom GO 720 GPS Receiver

14 Answers

Downloading Free Maps for TomTom GO 720


I want dowloading free maps for tom tom go 720

Apr 02, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

TomTom Home does not recognise device


Have you created a TomTom account? For each device you own it needs its own e mail address which it links to and you need to be logged in when you plug in your Tomtom.

Oct 22, 2007 | Tomtom ONE GPS Receiver

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