Question about Webroot AntiVirus with AntiSpyware & Firewall: Windows
I recommend that you use Sytem Restore to go back to a point before the problem began.
1. Click the Start Button
2. Select All Programs> Accessories> System Tools and click on System Restore.
3. Select a point before you tried to install/renew your antivirus and restore to that point.
Your description of what you were trying to do was not completely clear to me so I have to guess. If you were trying to install a different product than Webroot, then you need to completely uninstall Webroot BEFORE you install a different anti-virus.
Also, after uninstalling Webroot, hold down the Windows key on the keyboard and press the R key. A run window will appear. Type in %temp% and hit enter. When the Temp File window appears hold down the ctrl key and hit the A key. All temp files should now be highlighted. Hit the delete key. A message may appear saying Windows cannot delete a file because it's in use. This is normal. Check the box in that window for Skip All similar files and hit ok.
Reboot your computer and then install the new Antivirus.
Posted on Aug 26, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 02, 2010 | Webroot AntiVirus with AntiSpyware &...
Jan 27, 2010 | Webroot AntiVirus with AntiSpyware &...
Jan 24, 2010 | Webroot Spy Sweeper (spysweeper) for PC
Sep 22, 2009 | Webroot AntiVirus with AntiSpyware &...
Sep 13, 2009 | Webroot Spy Sweeper (spysweeper) for PC
Sep 07, 2009 | Webroot AntiVirus with AntiSpyware &...
Jul 24, 2009 | Webroot AntiVirus with AntiSpyware &...
Jul 09, 2009 | Webroot AntiVirus with AntiSpyware &...
Sep 13, 2008 | Webroot Spy Sweeper (spysweeper) for PC
Jun 29, 2017 | Webroot AntiVirus with AntiSpyware &...
188 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: