Question about Apple iPod MP3 Player

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My ipod 20gb freezes...and...

Please i need help, my ipode freezes for over a month and i don't know what to do. i also try the reseting method but it's useless, and i also try to restore it but could not....the promlem was that everytime i turn on my ipod and try to move the wheel but it does not responding....pls i really need your help...

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  • Anonymous May 26, 2008

    my wheel wont respond to movements and buttons don't work

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Since that you've tried resetting/restore method but no good still you can try to update the software of your ipod. Most likely the problem you've experiencing might have been caused by a corrupted software on your ipod.

First off, you'll need the latest version of iTunes.
If you don't have it already, go into iTunes, click Help and select Check for Updates.

After you are all nice and updated....

Connect the iPod to your computer and open iTunes (if not already open).

iTunes will see if a newer version of the iPod software is available, and prompt you to download and install it.

Follow any instructions that might come up.

The iPod display will display an Apple logo and a progress bar.

When this is completed, eject the iPod and check if it is now working.

Posted on May 07, 2008

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Can you charge it? If so fully charge it and then connect it to the computer and reset/rebot the ipod and see if that helps, if you can't charge it just do the same thing.

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You're going to have to tell me a bit more to know what the problem is. Are you talking about iTunes? Does your PC see the iPod at all? Is the iPod operating normally otherwise? Please give as much detail as possible so that I can help.

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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
www.apple.com/support/ipod/five_rs/

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Try a reset:

How to reset iPod To reset an iPod with a Click Wheel, including:iPod nano (3rd generation) iPod classic iPod (5th generation) iPod nano (2nd generation)iPod nano iPod with color display (iPod photo) iPod (Click Wheel) iPod mini iPod mini (2nd generation)

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds.

You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

Hope this helps
check out my blog at:
http://www.pchelpforanyone.blogspot.com

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