Question about Panasonic Cameras

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My dcm-tz5 camera lens is not retractiing all the way battery is fully charge , the large part of the lens comes out fine but the smaller part doesn't any ideas how this can be solve with out to much cost ? many Thanks for responce

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Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 26, 2010

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Hi there please follow the steps and let me know the result.
1. Ensure batteries are fully charged & clean the battery connector point in side the battery compartment.
2. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
3. Try turning the camera with the lens facing down and shake to dislodge anything stuck
4. Try removing batteries and memory card, wait 5 minutes and refit the battery only.
5. Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine . Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec .. in not done the press both Menu & self time key for 2 - 4 sec.
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I have connected my PowerShot A2000IS that was doing the same thing for me and I discovered the following:
1) The unit works fine even down to 2.5V providing the supply source (i.e. batteries can deliver 500 mA for a short burst during startup, i.e. when the camera's lens is extended). The camera draws 300mA with screen on after the initial startup current has settled. This means that the camera may not work with batteries like normal alkaline as these don't normally supply large currents, like NI-MH and NI-Cd can.
2) I found that if I lowered the voltage down to (using my bench power supply) that the low power indicator come on at just under 2.5 Vs, BUT once it has indicated low battery, turning the voltage back up to 3V didn't remove the low battery indication.
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At switch on, the camera comes on, lens comes out, and then immediately goes back in and camera switches off. Battery fully charged. Works fine when in the mode where you connect to a PC.


It could be something more serious, or as simple as inserting fresh/fully charged batteries, but the problem you describe is frequently due to corroded battery contacts inside the camera. Remove the batteries and wipe the camera contacts firmly with a clean cloth (heavy corrosion may require cleaning with a fine wire brush, steel wool, or fine sandpaper). Remove any residue that may have fallen into the battery compartment during cleaning, clean the contacts at both ends of the batteries, and reinsert them in the camera. This cleaning cures the problem about 90% of the time, and I hope it works for you.

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first make sure battery is fully charged or new.
OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Panasonic who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

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The cover not opening is a common problem with the TZ3, but this should not cause the waring message. Has the camera been bumped hard or dropped?

Try rapping the camera smartly against the heel of your other hand, or on a harder surface cushioned by a double layer of bath towel. You can also coax the lens cover open with a toothpick.

The error your seeing is common for lens problems, either unable to extend or retraced. Sometime you can overcome these problem by giving the lens or cover some manual help. Otherwise, repairmen on ebay buy them for repair, and working used ones are available on ebay at a good price, likely much better than what a local camera shop would charge you, and much better than what Panasonic would charge you.

If you take the ebay option, you can weigh the option of upgrading tp the TZ5, but the TZ5 is not worth upgrading to if bought new. Don't be fooled with a large pixel figure. TZ3 is a very nice camera to have. I love the wide angle and long zoom..

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