Question about Lexmark X3480 All-In-One Printer

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My printer keeps showing cover open when it isn't

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  • LXK Chris
    LXK Chris Aug 26, 2010

    Maybe the cover sensor got stuck? Try to remove the cartridges from the printer. Close the cover. Unplug the power adapter from the printer. The power adapter is the rectangular black box behind the printer where the power cord is attached. Replug after 30 seconds. When the printer's ready, reload the cartridges. If problem continues, I suggest you contact Lexmark technical support to further investigate the problem.

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1 Answer

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If the cover is closed and you have found the switch and tested it ok, try to unplug the printer and restart.

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Here is a link to your manual for your printer that includes troubleshooting erorr codes:

http://support.dell.com/support/edocs/systems/1710n/en/om/1710_en.pdf

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When i try to print on my Lexmark 2300 it keeps saying scanner unit is open, but it isn't. I've turned it off and on opened and closed the unit but this hasn't helped


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1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power outlet to reset it.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. You may also try to insert a different known working cartridge to determine if the cartridge you are currently using is faulty.



If the problem continues, please contact Lexmark Technical Support Center for additional assistance.




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1 Answer

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1 Answer

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3 Answers

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Ajkill is right, although his description isn`t very exact. Take off the complete scanner part: (back hinges first, then the blue arresting lever at the front), disconnect the flat band cable and the power supply for the scanner part and take off the complete scanner part. You´ll see a triangular part that goes in a slot of the dark grey cover which covers the rest. It should press againt a white lever which itself presses a little black switch sitting on the printed circuit board. If this white lever has fallen off the switch is always in "Cover open" position. To get it and reposition it (if it isn`t broken) you have to take off the dark grey cover which covers all the rest: take off the front screws and carefully lever out the sides with a small screw driver. Good luck with the repositioning, it is very fiddely and to see how and where it has to go you best use a magnifying glass!  But I could manage it and my printer is working now again. And good luck with fitting it all together again without breaking anything!

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