Question about Maytag Neptune Washer

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My washing machine door will not unlock. I have a Maytag Neptune MAH3 front loader. The machine stopped right before the spin cycle and will not do anything else and because of this the door will NOT OPEN!!! I looked everywhere for a door release and can not find one. I searched online and it said to remove the soap tray and there would be a handle there but I can not find one. I tried unplugging the machine and that wont work either. Someone please help so I can get my clothes out!!!!

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  • Master
  • 822 Answers

Some doors will release if given a hard bang where the interlock is...at the door catch.........

cheers

Posted on May 28, 2017

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Posted on Jan 02, 2017

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  • 183 Answers

SOURCE: Maytag front load washing machine Model MAH5500B misses spin cycle

either balance load sensor or machine failing to drain in the allocated time, check pump/filter for blockage

Posted on Dec 27, 2007

  • 1294 Answers

SOURCE: Maytag Neptune MAH4000AWW

Try some WD40 on the door lock.

Posted on Jan 28, 2008

danromarris
  • 101 Answers

SOURCE: Maytag Neptune Front Loader washing machine - door won't lock

It won't spin because the door won't lock. The door won't lock because the door lock mechanism is bad. I ran into this many times with the Neptune's when I was working for Sears. It is not a very easy fix. It is a pain to get to that door lock and replace it. You will most likely need a repair person to come out and fix it. I hope this helps you, sorry to be the bearer of bad news. I hope you have a good rest of the weekend though and let me know if you have any other questions. Good luck.

Posted on Jan 25, 2009

aborcass
  • 2651 Answers

SOURCE: maytag Neptune front loader rubber boot replacement

can be done just need PATIENCE!.. youll need ot remove the door assembly, and the 2 screws oppisirethe heing willalow for the front "u" shaped panel to be reomved.. next remove the 4 screws from with in the dispenser area, and then there are perhaps (6) 5/16 screws holding the nextfront bulkead and maintop assy down.. after removing theese screrws youll be able to lift eh main top back wards( prop it with something, a few more screws will release te hlatch assembly.. from here you can probably install the new bellow, remove the spring and wire, and the work the new bellow around the tub lip. a third hand will come in handy, after working it around , youll needto reconnect the tension spring..HARDEST PART OF JOB>>> REQUIRES PATIENCE!!!!!. sometimes this goes on for me with out issue in 5 min, other times 25 min and im PISSED AT IT!!!!!!!,, wrap the wirer around bottom of lip and your going to hold one end of spring, needlenose vice grips work perfectly. then with another set of needle nose. stretchthe spring togethr to lock the wire around.. whern you finally get this reassemble the latch and drop the top back down replace all teh screws, and finally you need to retuck the bellow into the front bulkhead( tabbs line it up nicley.. good luck!!!

Posted on Feb 22, 2009

  • 2 Answers

SOURCE: Maytag front loader washer--door won't open but lock light off

Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Posted on Apr 16, 2009

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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Aug 5, 2007 - 19 posts - ‎8 authors
Forum discussion: We have a Maytag Neptune front-loader washing machine that ...the drain/spin cycle after a wash even though the timer continues to ... related circuit board failure" their Neptune washer will lock the door, turn on the ... then will either not start tumbling or will stop operation mid-spin cycle.

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cheak your tube if there is a nail or an object is stuck in one of the holes

Jan 24, 2010 | Maytag MAH6700A Neptune High Efficiency...

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Strange growling sounds on rinse and spin cycle


I would check the motor control board located near the floor on the right side for burnt components. The motor is a 3 phase unit and if one of the phases are working the motor will growl and won't be able to supply the proper torque.

See www.neptunehelp.com for disassembly photos and for more info on the faulty door latch wax motor.

Jan 10, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Front Door Load, Problem


Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Oct 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune MAH3 series - doesn't spin completely


hi there,

can you supply the model # off your washer please?

Sep 14, 2008 | Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune Washer Door Locked


INSIDE THE SOAP LOADER THERE IS A LIME COLOR STRING PULL IT WILL UNLOCK LATCH

Apr 18, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Cycle runs normally but the washer does not stop after spin


I don't know specifically about your machine but I think the problem is with the door lock. Again, on most machines with a shakeout it can go on and on until the door unlocks. Does your machine have a door UNLOCKING solenoid or does the door lock just lose power at the end of the cycle. It may be that you just have a very weak solenoid to unlock the door.

Feb 18, 2008 | Maytag Neptune MAH6500A Front Load Washer

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