Question about Ricoh Aficio 220 Laser Printer

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Basically when the Ricoh Aficio prints anything out the toner just lies on the page and will not stick. you can wipe the toner off with your hand. Does anyone know what this problem might be and how to solve it?

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  • ajcaddoo Aug 26, 2010

    Yes the wiping off is consistant across the whole page. It was working fine this morning and then i noticed a clicking/cruncing sound and then after a few more prints it started to occur. If it would be possible to send the part numbers thre is a possibility i may take it apart. thanks



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Probably not much you can do there are 2 possibilities here. First there is the possibility that you have lost fusing pressure. The fusing unit in this machine using a combination of heat and pressure to "fuse" the toner onto the paper. You may have broken a fuser frame which is a common problem on the 220. This cause the fusing rollers to loose their pressure against each other and thus stop fusing. This usually causes poor or no fusing more on one side than the other. You might want to let me know if the toner wiping off is consistent accross the entire page.
The other possible cause is your thermistor set is bad. The thermistor reds the temperature of the fuser rollers so the machine knows when they are up to the proper temperature for fusing. I some circumstances I have seen them go bad and always register to the machine that the fuser is hot enough when it is not.
Either way you are going to have to be comfortable with removing the fusing unit from the machine and then dis-assembling parts of it in order to repair it. If you are interested in trying this you can reply to this post and I can at least give you the part numbers you might need depending on what you find.
Good Luck and Thank You for using Fixya.

Posted on Aug 26, 2010

  • Edwin Martens
    Edwin Martens Aug 26, 2010

    go to
    At the upper right is the search box. Search for J3762, not the Ricoh part number but their part number. This will give you a picture of the fuser frame section. I am giving you this part number because if you described a noise along with the problem then that clearly points us towards the fuser frame failure and not the thermistors.

  • Edwin Martens
    Edwin Martens Aug 26, 2010

    If you need anything else you can find me by searching for wheatland services



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