Question about Canon PIXMA iP4300 InkJet Photo Printer

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PRINTER THINKS THE OUTPUT TRAY IS CLOSED

I cannot print becuase it comes up with a message saying that the output tray is closed. But it IS open. The switch detecting its positions is seemingly reading incorrectly. Do you know how i can get to that switch?

Many thanks

Theo Tsourdalakis
theot58@bigpond.com

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  • 10 more comments 
  • oluforreal May 24, 2008

    I cannot print becuase it comes up with a message saying that the output tray is closed. But it IS open. The switch detecting its positions is seemingly reading incorrectly. Do you know how i can get to that switch?

  • Anonymous May 27, 2008

    Same problem. Lame

  • Anonymous May 27, 2008

    PRINTER THINKS THE OUTPUT TRAY IS CLOSED

  • Anonymous May 27, 2008

    yes the out put tray says open

  • Anonymous May 28, 2008

    PRINTER THINKS THE OUTPUT TRAY IS CLOSED. I cannot find service manual in internet or if find is NOT A FREE ?????

  • tregstreet Oct 20, 2008

    Same trouble here AAARGH !

  • yahweh10 Nov 07, 2008

    the ip4300 printer thinks the output tray is closed please help

  • jakkrit Nov 30, 2008

    This is really frustrating.

  • smdungworth Dec 10, 2008

    Same problem here.Tray is open but printer thinks it is closed.

  • queensparkra Jan 13, 2009

    same for me

  • Anonymous Jan 28, 2009

    Same issue here...

  • Anonymous Feb 09, 2009

    has anyone fixed this yet

×

6 Suggested Answers

hattinghbr
  • 214 Answers

SOURCE: error 1250

look for a small sensor on you right hand side. it tell the m/c if it is open or close. it migit be stuck.

Posted on Nov 04, 2011

  • 1 Answer

SOURCE: wont print

The problem occurs when the paper tray is pushed down too far and 2 flimsy stop tangs on the backside of the tray hinge break off. The one on the left side contacts a microswitch, pushing it forward , signaling the printer tray is open. When the left tang breaks off, there is nothing to press the switch. You can try bending a paper clip in a fashion that hold the switch forward.
OR (the following will probably void your warranty)
Unplug the printer
Pull out the envelope tray on the bottom.
Set the printer on its back
Look just behind the bottom of the tray door from the underside
There are 2 wells on the underside. The front most wells are more square-shaped.
The 2 wells behind the are irregular-shaped. These 2 have the cover release tangs. Take a long, thin #1 flat blade screwdriver and push them outward toward the sides of the printer to release the 2 inside catches.
Next, push the screwdriver into the 2 rectangular release holes on the bottom sides of printer (beneath little arrows) to release the side tangs.
Next, release the rear tangs in similar slots in the back of the printer.
Gently lift up the cover. Lift up the electronic module on the left side.
The output tray wicroswitch is the black one on the bottom of the electronics module fix it in the upper position with either a small zip-tie or good electrical tape (the top one signals that the top cover is open to expose the ink cartridges, leave it alone).
Carefully reassemble the printer, hopefully it will work.
Remember to open the tray when you print as the preventing switch is no longer functional.
Good Luck.

Posted on Nov 05, 2007

SOURCE: printer door open message

Further to this, the sensors can give way. Try soldering or pushing the two connections together. If you need to test, you will have to put the lid back on but you can leave the sensor out of the rinter by draping between the cover and the frame of the putput tray (be careful not to pinch it. AAMOF I leave my sensor out as even though I've pinched it together it has a habit of coming undone.

Posted on Jul 13, 2008

  • 1 Answer

SOURCE: The ip4500 will not print - says the paper output tray is open!

Just fixed this problem on mine. Need to remove the covers, watch these 2 vids to see how..
http://www.youtube.com/profile?user=martop49#p/u/1/iQdHDR6po80

Then on the right side where the on switch is, near the hinge is a little switch with 2 yellow wires, it's probably broke. Pull the 2 wires out and solder or twist them together, then put everything back together. It will now assume the door is always open. Jobs a good'n :)

Posted on Jan 07, 2010

ic0729
  • 212 Answers

SOURCE: canon ip4300 printer says paper output tray is closed. wont prin

Its a defective printer you have that cant get out of paper output tray is close or that the paper output tray is not properly placed into the printer.

Try to reseat the output tray and let me know. If it does not work, you may need to send printer to repairs.

Posted on Mar 19, 2010

  • 57 Answers

SOURCE: Canon Pixma i4300. Front output

If you can remove the tray - have a look at it and it should come out without much force by pressing on the sides. If it comes out you may see the sensor inside that maybe is bent up and is not registering that the tray is open. If you see it you can bend it back down. You can also shoot canned air(with the tray in the out position of removed from the machine) and a piece of debris may come out. Use short squirts or the can gets very cold. All the office supply places and computer stores sell the cans of compressed air.

If none of the above helps, you can always communicate directly with Cannon at:

http://usa.canon.com/cusa/office?pageKeyCode=contactUsLanding

I have found them to be very helpful. Good luck..............................Pete

Posted on Jul 20, 2011

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look for a small sensor on you right hand side. it tell the m/c if it is open or close. it migit be stuck.

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If none of the above helps, you can always communicate directly with Cannon at:

http://usa.canon.com/cusa/office?pageKeyCode=contactUsLanding

I have found them to be very helpful. Good luck..............................Pete

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E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.


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Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

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E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
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Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

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Canon ip4300 printer says paper output tray is closed. wont prin


Its a defective printer you have that cant get out of paper output tray is close or that the paper output tray is not properly placed into the printer.

Try to reseat the output tray and let me know. If it does not work, you may need to send printer to repairs.

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I had the same problem with the paper output tray. I solved it by removing the switch by removing one screw and tying the wire leads together. Now the printer thinks the tray is always open.

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