Question about Whirlpool 17.6 Cu. Ft. Top-Mount Refrigerator - White

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Ice cubes are not solid. Only have ice cube maker. Model number: GR9SHKXK202 top freezer

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By not solid I assume you mean they are hollow. This is an indication of not enough water during the fill cycle. Causes are low water pressure, a restricted fill line or partially iced fill tube or fill valve that is plugged up with mineral deposits. The saddle valve connected to the main water line should be opened and closed at least once yearly to clear deposits and insure it will be operable in a time of need.
Eric

Posted on Aug 26, 2010

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Posted on Jan 02, 2017

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Freezer won't make ice cubes, but does provide cold water.


The water and ice maker are two seperate water control valves built onto the same. Your water control valve for the ice maker may be defective and require that you change the set. Fill ice maker with tap water and allow the water to freeze. If the ice maker dumps the ice into ice bin and then does not refill then this points to the water control valve. If the ice maker does nothing after water freezes then the problem is the ice maker. Send me a model number and I will look up the part numbers for you, Thanks, Sea Breeze
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That means that the evaporator fan system that releases the the ice cubes is not working as it should.

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Use the phone number listed on the owner manual if you want to call a technician.

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