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Hi, I'm trying to instal Office home student 2010, I have the product key for the installation, but I have to first download the trial version from the Microsoft Office website. I manage to download Office 2010 on my desktop, but when I try to run it, I get this message: "A file required to run Microsoft Office Home and Student 2010 is corrupted. Please try setup again, if problem continues. Contact your computer manufacturer." What should I do? PS: I had downloaded Microsoft 0ffice 2010 previously, but my computer was hit by a virus, I had to use the system recovery disk to resset my computer... I don't know if that is the cause of my problem.

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  • Toshiba Master
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Ok,I think that, maybe that Virus has infected your files as soon as you run them or download them? You will have to make sure you are virus free before attempting to install 2010. Then go to another website to download 2010, yes Microsoft do, have it, but so do many "Other" sites too, simply Google for a new copy, download it again, and this time, hopefully virus free, the download will work fine.Or if you must, Download again, from MS, first delete the "Old" copy though.
please go to this website below it is Trend Micro's Housecall a free antivirus detection and free removal tool, simply download and install the remote software and then allow it to find and remove all viruses from your PC, then reboot, and try to install the NEW copy of 1020, that you Downloaded from the NON-MS site.
http://housecall.trendmicro.com

Posted on Aug 26, 2010

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Posted on Jan 02, 2017

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