Question about Datacard SP55 Plus Printer

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THe datacard sp55 color card printer is printing monochrome(black and white). I have done lots of setting changes but still couldn't manage tro print the right color. And the duplex module is not on the right position to flip cards and every card stuck in the module. It is giving me a hard time. Would you please help? Thanks.

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The printer needs to be serviced, The Monochrome issue could be related to a problum with the RFID chip in the take up wheal of the ribbon, but the duplex offset can only be adjusted by an authorized service provider using a special password and diagnostic tool.
www.TulsaBiz.net offers a depot service.

Posted on Sep 01, 2010

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1 Answer

It is shadowing yellow when I print


Most likely it's either a dirty printer, or a printer than needs a calibration performed.

Printing color cards is done with a series of passes using a ribbon that has a series of panels - yellow, magenta, cyan, black, and a clear overlay. The card is positioned; a panel is printed; the card is repositioned; another panel is printed; etc.

This color "ghosting" or "shadowing" happens when the card is not positioned properly at the start of one or more of the ribbon-panel print-cycles. This can occur when the card slips on dirty rollers, or there is a sensor or calibration issue.

Both procedures are documented in the user manual, and at the Datacard web-site. I'd perform the recommended cleaning first. If it's been a long time since cleaning, I'd do it more than once.

If that doesn't correct your issue, the next step would be to perform a calibration.

If it is still not performing properly after the above steps, you may need to have the device serviced, as a sensor could be failed or failing.

Mar 17, 2015 | Datacard SP55 Plus Two-Sided Printer

1 Answer

Scratches on card when printing


Hello. There is a difference between horizontal and vertical lines. Horizontal lines means you might have burned your headset. If the lines go all the way horizontally and the line has the same thikness, you should replace the headset.
If its irregular lines you probably have one of the following problems:
a) Too much temperature in your printer driver(Go to printer settings and play with the darkness setting until you reach a good printing)
b) You are printing grey colors, which are always a problem with Datacards
c) Have a look at your supplies, maybe you are buying a not so-standard brand and the cards have some polution

Mar 11, 2014 | Datacard SP55 Printer

1 Answer

Hi ... I would like to see if I can help with this


datacard has manuals on line and also you can use the troubleshooter on your computer to see if it can detect any isues

Oct 17, 2013 | Datacard SP55 Printer

1 Answer

Good afternoon, I am having problems getting my printer to print a complete card without telling me that the ribbon is broken. The error code I am receiving is PR-01724 The Printer I am using is the...


PR-01724 Ribbon Break

The print ribbon is broken.

Possible Cause 1: The print ribbon has broken or is not installed.

Solution 1: Trim the broken ribbon evenly and tape the cut end of the ribbon to the ribbon on the take-up spool. Install the ribbon cartridge.
NOTE: Do not switch take-up spools when fixing.

Possible Cause 2: If the ribbon type is K or KT, the print ribbon is at the end of the roll.

Solution 2: Load a new roll of monochrome print ribbon.

Technical issues:

•If you have recently changed edge-to-edge settings using the SmartDriver, printing might be too close to the edge of the card. Change edge to edge settings.

•You might have moved the print ribbon while the printer power was off. The next card will print correctly. The printer is designed to allow you to fix problems while the printer power is on.

•If the print ribbon is stuck to the card, the Intensity setting might be so high that printing causes the ribbon to stick to the card. Lower the Intensity or power setting.

•The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).

•Printing might not be positioned properly on the card. Change the "Left/Right" position of printing (using the SmartDriver) so the printing begins and ends on the card.

Jun 20, 2011 | Datacard SP55 Plus Printer

1 Answer

I have a Datacard SP55 plus and recently I started to get two white lines on the id card that I am printing and it goes right through the persons name so it is very noticeable I am not sure how to fix...


Hello,
You have a physically damaged print-head.
The print head is in the cover and us user replaceable by pressing the lever inside the cover.
Print heads are considered consumables and need to replaced at maintenance. You can contact Datacard at there web site and they can have someone come out and change for, as well as service the printer. Or you can buy one online about $550 and change your self.

Apr 23, 2010 | Datacard SP55 Printer

1 Answer

Card jam in datacard printer


The rollers in the printer that move the card wear out and the rubber degrades over time, You need to have all the roller replaced and the printer should function like new. Contact MIdWestIDSolutions.com for pricing on parts or service.

Feb 19, 2010 | Datacard SP55 Printer

1 Answer

Datacard sp55 printer won't recognize ribbon


PR-01726 Ribbon Out
Out of print ribbon.
Possible Cause 1 : The print ribbon Cartridge is empty.

Solution 1 : Reload the print cartridge. Change the cleaning sleeve and replace the cartridge in the printer. Run a cleaning card as soon as printing is completed.

Possible Cause 2 : The printer ribbon is not loaded correctly.
Soultion 2 :Load the printer ribbon correctly and then close the cover.

Possible Cause 3 : This ribbon has been completely used.
Solution 3 : Use a new roll of ribbon.

Tips for Success
* When this message appears, replace the old ribbon with the new ribbon of the same type. The printer has already prepared the card data for this ribbon type. You can change the colors of monochrome ribbon (such as from dark blue to gold).

* If you must change the type of ribbon (such as (YMCKT to KT) when this message appears, install the new ribbon, cancel any cards waiting to print, and change the ribbon type settings. Finally, return to the card creation program to send the card data to print.

* If the ribbon was repaired, the wrong take-up spool was used. Repair the ribbon again, using the correct take-up spool.

If you cannot fix the problem contact your service provider for assistance.

FTB

Nov 23, 2009 | Datacard Group SP55 Card Printer

1 Answer

SP55 Datacard


Hello,
The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options.
The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer.
Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's
Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem)
Aside from that you:
May have a counterfeit (non-Datacard) ribbon
A bad RFID tag
Someone removed your RFID tag
You need a firmware update (weak RFID tag)
A bad RFID reviver in the printer, which is a fairly cheap repair.
Basically try a new print ribbon if that does not correct the issue, have the printer serviced.
www.TulsaBiz.net

Apr 07, 2009 | Datacard SP55 Plus Printer

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