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I recently purchased a logitech mx400 laser mouse. The movement of the cursor is mildly erratic. I've tried uninstalling and reinstalling the drivers and software, changing every setting but I can't seem to find the cause.

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  • Palindrome B May 11, 2008

    I just tried the mouse on another computer and it works fine. My machine is getting up there in age so maybe it's not quite able to handle the mouse?

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Have you tried using the mouse on another computer for isolation?

Posted on May 11, 2008

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When this behavior is observed when using a Logitech product withinWindows® XP, it may be caused by a feature within Windows called"enhanced pointer precision". This feature may conflict with Logitech's software, causing the erratic movement. Enhanced pointerprecision became available in Service Pack 2 and therefore is notapplicable in any version of Windows® XP without Service Pack 2installed. For more information on enhanced pointer precision,please click HERE. If this link does not work, then you should go to Microsoft and search for Knowledge Base article 895550.

Please see these articles from the Logitech database for possible troubleshooting tips as well:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=970

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Mouse cursor is uncontrollable or behaves erratically

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Interference with Cordless Products

Download latest version of software

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. – I would greatly appreciate a FixYa!rating if the solution I provided fixed or helped you resolve your problem.

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Cheers!
IrishDruid

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