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I have an HP Photosmart 3110 All in One Printer. When I push the scan button it states No scan options refer to device documentation to troubleshoot. I have Hp digital imaging software on my computer. Do not know how to get working

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  • vickie_a May 15, 2008

    hp c6150 ..wont scan document to computer.." devise documentation to troubleshoot"

  • coolkat Jun 13, 2008

    yes i have the same problem no scan option comes up when i push scan button how can i fix .

  • Anonymous Jun 17, 2008

    Can't scan document to computer. Says check documentation - there is none

  • Anonymous Sep 10, 2008

    When I press scan menu and then scan to computer and ok it says No scan options. Mine is the HP Photosmart C7280 All in one.

  • Anonymous Oct 10, 2008

    i am printing a few pictures - suddenly
    it sais on the display on my C5280 printer : ! print cartridges refer
    to printer documentation i have tried many things ... what can i do to
    get going there are almost new cartridges in it

  • ozfan22 Dec 29, 2008

    I have the same problem. Using an iMac G5. Help!!!

  • Bankgal Dec 31, 2008

    I have No Scan Options refer to device documentation to troubleshoot message when I push the scan button. I have been able to scan in the past. I downloaded the full driver for the HP Photosmart 3210 All In One and am still getting the same message. Any help would be appreciated!



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This may not be the solution for you, but it worked for me. I just shut down and restarted my printer a few times. It seems that if you leave it on all day and night, the printer gets stupid. If you restart a few times, it gets healthy again. It worked for me, and I had the same error message, and I just finished scanning 4 pages.

Posted on Jan 08, 2009


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